What are the responsibilities and job description for the Behavioral Health Care Manager (Sun-Wednesday nights from 10pm-8am) position at AmeriHealth Caritas Health Plan?
There will be a sign-on bonus for this position.
Responsibilities:
As an individual contributor, the Behavioral Health Care Manager is responsible for the daily functions of the clinical department including triage of calls, care coordination and utilization management. The Care Manager makes timely intensity of service determinations or refers to higher level review when indicated. Provides linkage to community services as needed. Adheres to customer service level agreements and expected productivity measures. Adheres to documentation requirements. Identifies wide range of community resources to caller. Demonstrates respectful communication and excellent customer service. Adheres to recognized ethical standards. Completes all required training on time. Assists with projects as assigned.
Education/Experience:
- Master’s Degree.
- Graduate degree from an accredited educational program in Social Work, Clinical/Counseling Psychology, or Nursing.
- NJ Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Marriage and Family Counselor required.
- Minimum three years post graduate clinical experience or equivalent combination of education and clinically related work experience. Minimum one year experience working with a managed care system.
- Minimum one year experience in Behavioral Health Service Delivery System. Knowledge base in Medicaid, Medicare and Commercial Managed Care Systems .
