Station Supervisor

SUMMARY

Incumbent is responsible for all operations at the station. Responsible for all activities related to providing quality customer service for all internal (sales) and external clients of the station – including air, ocean and logistics services support. Specific duties include

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

Supervision of all operations employees - cargo services (Warehouse) and administrative (Export)

• Staffing schedules
• Performance Appraisals
• Personnel Action Forms
• Employee Counseling and Coaching
• Interviewing and selecting new employees
• Reporting daily account receivables.
• Participate in Hiring & Separation Practices

Supervise Receiving, Warehouse, Operations and Office Operations

• Supervise at the direction of the Station Manager receiving, warehouse and office operations in a manner that meets all established SOP’s and provides outstanding customer service.
• Supervise at the direction of the Station Manager operations in compliance with all Security and Cargo Claims directives to limit Amerijet exposure to unnecessary risk and negative customer service.
• Oversees the physical warehouse and office space in a well-maintained and clean manner to provide a professional appearance to customers and employees.
• Conduct regular meeting with all personnel regarding current topics applicable to the warehouse operation. 
• Continually be vigilant for revenue opportunities that can be generated via the warehouse operations.
• Lift up to 75lb boxes repeatedly and relocating them to appropriate locations, shrink wrapping skids and labeling boxes
• Interacting with local government agencies (TSA, FAA etc.)
• Other duties as assigned

PERFORMANCE STANDARDS/MEASUREMENTS;

Responsible for all reports including:

• Weekly Operational Flash Report
• Monthly Warehouse Inventory
• Cargo Claims documentation
• HR Forms
• Preparation of annual budget
• Monitor monthly budget variance report 

QUALIFICATIONS:

EDUCATION and/or CERTIFICATION:

• Highschool or equivalent.
• Valid Driver’s license.

REQUIRED KNOWLEDGE:

• Strong analytical, organizational, and planning skills
• Strong verbal, written, and interpersonal communication skills
• Must be able to read and understand manuals, regulations, charts, and tables, and effectively communicate verbally in a time-sensitive manner in a noisy operations environment
• If required to drive company vehicles or motorized conveyances as a regular part of the job, must possess a valid driver’s license
• Ability to follow instructions/procedures
• Ability to work overtime when needed

REQUIRED EXPERIENCE:

• Prior Fork-lift driving experience required.
• Prior customer service, conflict resolution experience a plus.
• Prior airline/freight forwarding experience of at least 3 years required.

SKILLS and/or ABILITIES:

• Self-starter required, must be able to work effectively with minimal to no supervision.
• Must have proficient computer skills.
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PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent be able to speak and be understood, hear and comprehend the English language, stand for long periods of time, be able to lift approximately 30 pounds, be able to relocate in the event of an emergency and have a neat and professional appearance.

ACKNOWLEDGMENT

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO STATEMENT

Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should contact (954) 320-5391 or send an e-mail to ADAapps@amerijet.com

LEGAL NOTICES TO ALL APPLICANTS

EEO is the Law

Pay Transparency Non-Discrimination Provision

Employee Rights Under The Family and Medical Leave Act

Employee Polygraph Protection Act

E-verify Participation

DOJ Right to Work

Florida Law Prohibits Discrimination

Dade County Living Wage Ordinance