Accounts Receivable Analyst

Hours: First Shift

Location: Hybrid- remote with 1-2 days on site at 5025 Plano Parkway Carrollton, TX 75010

PRIMARY DUTIES AND RESPONSIBILITIES:

Works over a broad network of internal departments and customer's organizations to ensure billing, statements, disputes and returns are completed to the customer's expectation.

Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.

Assists in training & mentoring new personnel and follow up to ensure new hires are successful.

Reviews large and high profile accounts.

Overall team-player who will be looked upon as the "go-to" system resource

Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.

Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.

Works closely with the Collector and Customer Service to ensure proper and timely application of customer credits.

Ensures appropriate and timely processing of requests for the return of customer credit balances.

Generates reporting to internal & external parties so work can be done.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education. Normally requires more than three (3) years of Business to Business or Business to Gov't collection and dispute resolution experience. Normally requires a minimum of five (5) years directly related and progressively responsible experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Ability to communicate effectively both orally and in writing.

Knowledge of SAP FSCM & SAP Disputes.

Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately.

Knowledge of general accounting principles

Familiarity with credit and collection operations procedures, including reconciliation of A/R activity

Strong interpersonal skills

Strong reconciliation skills

Strong mathematical and analytical skills

Strong organizational skills; attention to detail

Knowledge of Microsoft programs; extensive knowledge of Excel

#LI-DL6

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen.

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned