Senior Contract Analyst

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today! What you will be doing As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine prior to your first day of employment. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation. Responsible for accurately entering contract pricing and membership information into the contract management database system; maintains assigned customer contract files and is responsible for maintaining customer relations with appropriate contacts; manages all customer inquiries related to contract pricing discrepancies; performs Root Cause Analysis of pricing discrepancies and makes recommendations to ABC management by developing action plans, and recommending and implementing solutions. This is a U.S. based Remote position. Responsible for timely updates of all contract pricing and membership information into the contract management database system. Acts as key contact for the department for large revenue generating, government, and retail customers; leads customer problem resolution efforts to resolve invoice inaccuracies and performs customer audits as agreed to in sales contracts. Develops and maintains customized customer report; delivers and presents customized reports to various levels of management. Develops Customer Business Review Presentations with minimal direction; relates and compares data from different sources and illustrates quarterly trends. Responsible for the maintenance of formulary contracts and providing customer tailored reports as designated such as Quote compares, Restrictions reports, Membership Add/Delete reports. Responsible for the maintenance of internal customer logs and generates related reports; validates daily/weekly/monthly/quarterly contract maintenance reports and makes appropriate contract management database system changes. Develops new approaches to contract administrations processes which results in improved invoice accuracy measured by audits; strives for continuous process improvement within assigned area of responsibility to achieve higher customer satisfaction measured by customer surveys. Acts as key contact for sales management team (Account Managers, Sales Directors, Sales VP's) for assigned customers with Contracts & Chargeback education and problem resolution. Establishes and maintains contract documentation files within MetaStorm system. Maintains exception reports that analyze customer contractual information and performs analysis. Supports the implementation of management initiatives and works closely with customer and other functional areas in order to improve processes. Performs in-depth analysis of contract discrepancies; identifies source of issue and decides on the appropriate action needed to resolve issue; complex issues may require the coordination of several internal ABC departments and / or representatives from the Supplier. Participates in contract administration projects across the contracts & chargeback organization. Ability to attend meetings and provide valuable insight in problem resolution, suggesting department improvements in a professional manner. Receives, identifies, and resolves customer invoice discrepancies associated with contract and chargeback issues. Addresses issues in pricing with customer as they arise and in collaboration with customer service and suppliers; participates in customer visits as required. Assists in training as it relates to contract administration and corporate compliance policies. Performs related duties as assigned. What your background should look like Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of three (3) to five (5) years of related experience. Strong understanding of contracts administration is desirable Ability to communicate effectively both orally and in writing Ability to work well in a team environment Strong organizational skills; attention to detail Strong analytical skills; ability to analyze data/situations quickly Strong customer service skills and focus Ability to provide exceptional customer service Ability to professionally support management decisions Ability to work with all levels of management in a professional manner Strong problem solving skills; ability to work through difficult tasks Ability to perform tasks with a high degree of accuracy; thorough Capable of making effective decisions to achieve goals Resourceful in pursuing or recommending new ideas and/or procedures Ability to implement processes resulting in satisfactory audit practices Proficiency with Microsoft Excel, Word and Outlook What AmerisourceBergen offers We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits. Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen. Schedule Full time Salary Range* $53,800 - 79,310 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #8 on the Fortune 500 with more than $200 billion in annual revenue.

Salary : $53,800 - $0