General Manager

About AMJ Campbell

We are AMJ Campbell; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. To maintain our high level of delivery standards and meet our customer’s needs, the AMJ Campbell team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services and reducing damage. We are looking for talented, hard-working individuals to join our growing team. Your career in the quickly evolving logistics industry awaits you at AMJ Campbell.

Roles and Responsibilities

• Main goal: work collaboratively with the AMJ Campbell Toronto team to grow the Rochester location
• Act as main liaison for all communication between the client, customer service representatives, accounting, warehouse staff and drivers
• Manage on-time and quality performance from all business sectors; client expectations, customer service, warehousing, final mile deliveries
• Ensure all driver teams are remaining compliant with all applicable New York state laws and provide training where required
• Handle human resources for a staff base of 15-20 employees, including recruitment, issue resolution, terminations, etc.
• Produce and share reports on a regular basis: revenue, incidents, etc.
• Oversee claims to ensure they are settled efficiently and get involved in all service escalations
• Other duties as assigned

Qualifications

• Previous transportation experience is required
• Ability to work with strong personality types
• 3-5 years of management experience within a successful, growing business
• Knowledge of New York labour laws
• Intermediate knowledge and experience with Microsoft Office suite of products (Outlook, Word, Excel)

Employment with AMJ Campbell

Through our commitment to industry-leading technology and creative problem-solving, we are confident that AMJ Campbell will be home to the most rewarding work of your career. If you are looking for rapid growth, constant learning, dynamic challenges, then you’ll find that amazing career opportunities are awaiting you at AMJ Campbell.

No matter who you are, AMJ Campbell is a place you can call home. We’re a community of innovators, risk takers and trail blazers who celebrate our differences and know that our unique perspectives make us stronger together. We are well positioned for success. We value and rely on the collective voices of our employees, customers, communities and suppliers to help us build a better company. Everyone is welcome at AMJ Campbell.

Job Type: Full-time

Salary: From $65,000.00 per year

Benefits:

• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Rochester, NY 14623: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)
• Logistics: 1 year (Preferred)

Work Location: In person

Salary : $65,000