IAM Administrator

Title: IAM Administrator

Duration: Contract to Hire

Location: Miramar, FL/Dallas, TX

Manager Notes:

Hybrid position - 2 days a week in Miramar

experience in practice of customization, configuration and deployment of any Identity Management and Governance products such as Saviynt or SailPoint

Must have Saviynt experience (3 years) - this is their Identity Access Management (IAM) software that enables client to manage enterprise user access throughout their entire IT environment.

A competitor to this product is SailPoint. Someone will SailPoint would be a fit, BUT MAKE SURE they want to work with Saviynt.

Job Description:

The Administrator is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and

configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support.

Duties and Responsibilities

• 3 years experience

• Stay current on supported technologies through various training opportunities

• Identify opportunities to enhance processes, procedures and policies relating to administrative function

• Participate in on call rotation

• Provide accurate and timely updates to work

• Improve the service offered to our business partners

• Proactively work on continuous improvement by identifying cost reductions and productivity

improvements

• Create measures for successful execution, including policies, processes, procedures, and controls

• Implement, enforce, and improve policies, processes, procedures, and controls

• Maintain system landscape documentation

• Ensure effective administration of, and compliance with, all internal processes, procedures, and controls

• Communicate effectively up and down the organizational hierarchy

• Implement continuous improvement measures and initiatives

• Monitor and work on issues

• Research, evaluate and recommend applications

• Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools

• Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to

malfunctions

• Coach others

• Analyze project requirements and accordingly provide technical and functional recommendations

• Apply and maintain Opentext maintenance support levels and fixes using a structured methodology

• Implement and maintain the Opentext systems that comprise the Opentext landscape (development, test,

production)

• Configure and manage the Opentext WORM environment and retention periods in line with our corporate

data retention period guidelines

• Maintain and enhance enterprise storage and backup environments that are on-premises and in the cloud

by identifying technology / process improvements

• Diagnose, troubleshoot, and resolve storage and backup related incidents either hardware or software

related

• Maintain knowledge of vendor technology and solutions

• Professional level understanding of a wide variety of systems and how they interact as to provide a

complete service to the customers that meet business requirements

• Provide support of enterprise backup solutions, disaster recovery and high availability

• Develop reporting of storage utilization, capacity, and trending

• Track backup job success / failure with a goal to minimize failures

• Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations

• Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary

• Monitor the performance of computer systems and hardware

• Coordinate and implement appropriate security measures to protect data, software, and hardware

• Lifecycle and Asset management when appropriate

Minimum Qualifications

• Bachelor's or technical degree in related field or equivalent experience

• 3 years’ experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at client

• Excellent verbal / written communication skills

• Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts

• Strong ability to combine information or data to find relationships among seemingly unrelated events

• Self-starter / motivated

• Delivers results

• Changed agent

• Strong attention to detail

• Ability to diagnose when a system or environment has a problem, issue or fault and resolve

• Ability to create, read, analyze, and interpret technical diagrams and written procedures

• Strong team player who can work across multiple functions

• Familiarity with ITIL concepts

Preferred Qualifications

• Possess industry certification(s)

• ITIL Foundation certified

Job Types: Full-time, Contract

Salary: $40.77 - $63.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Saviynt (Required)
• Certified Information Systems Auditor (Preferred)

Ability to Commute:

• Miramar, FL 33027 (Preferred)

Ability to Relocate:

• Miramar, FL 33027: Relocate before starting work (Preferred)

Work Location: In person

Salary : $41 - $63