TOC Streaming Operator

JOB TYPE: Full-Time Staff

JOB LOCATION: Culver City, CA

POSITION: TOC Streaming Operator

About Us

Professional and reputable 24/7 broadcast streaming company servicing top industry clients in a creative environment. Our team supports streaming and transmission for all major events, sports, concerts, award shows, and full-time persistent services, and we continue to evolve with the ever-changing live streaming industry.

We are looking for a new team member that has demonstrated experience and is eager to continue to grow the industry from within, while working with a dedicated team.

Role Details

In your new role, you will work to support all levels of transmission and live streaming for events, domestic and international, with the focus on quality and success. The stakes are high, however working with our team, we are prepared and focused on a common objective, which is the successful delivery of our clients’ events.

This individual will need to be well rounded in the expertise of transmission, encoding, VOD/file delivery, social media platforms, real time troubleshooting, and capable of supporting a live event from eyes-to-glass.

This position will be full-time including weekends, holidays, occasional overnights, and early hours depending on live events at hand, with overtime available as necessary.

Previous experience working with AWS Elemental encoders and various CDNs such as Akamai, is strongly preferred.

Daily Responsibilities:

• Work flow preparation, signal acquisition, quality assurance, troubleshooting on your feet, and communications.

• VOD, transcoding, FTP, DDR, formatting, playback.

• Transmission support for satellite (RF), ASI, HDVT Fiber, LiveU, SRT and IP deliveries.

• Operations with TOC/NOC digital media hardware, software, routers, patch bays and engineering support.

• Effective troubleshooting skills and escalation protocols on demand.

• Social media backend support for primary social media and streaming platforms.

Ideal Candidate:

• Extensive experience with AWS Elemental Live encoders.

• Solid knowledge of various protocols such as RTMP, Zixi, SRT, HLS etc.

• Innovative, eager to excel, focused on tasks at hand

• Confident and driven on project ownership, from start to finish.
• Operating knowledge of broadcast and transmission gear.
• Understanding of video formats, aspect ratios, frame rates, 4K, HD.

• Knowing the ins and outs of operations with other transmission teleports.

• Hands on with AWS Elemental, Cisco, and various encoders.
• Fundamental understanding of content delivery networks (CDN) such as Akamai.

Expected Hours of Work

• Regular, consistent, and punctual attendance.

• Must be willing to work flexible schedules including nights, weekends, and holidays, if event support is necessary.

• We place a priority on having an in-person workplace, which enables us to more effectively collaborate, connect, and build a workplace culture that will drive our continued success.

Compensation:

• Competitive salary based on experience. $25-33 per hour est.

• Benefits provided after 90-day probationary period.

Job Types: Full-time, Part-time

Pay: $25.00 - $33.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekend availability
• Weekends only

COVID-19 considerations:
Common surfaces are cleaned regularly, Covid vaccinations are required.

Ability to commute/relocate:

• Los Angeles, CA 90066: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Applicants must have Elemental encoder experience

Experience:

• live broadcast streaming: 3 years (Preferred)
• AWS Elemental encoder: 1 year (Required)
• Linux: 1 year (Preferred)
• satellite transmission: 1 year (Preferred)
• SRT/LiveU/IP transmission: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location