What are the responsibilities and job description for the Key Holder position at AMVETS Department of California Service Foundation?
Summary
We are looking for a Key Holder in our Long Beach store.
The Key Holder is responsible for assisting management with the daily operations of the store including opening and closing the store, customer service, and performing entry level duties as assigned.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assists management with operating a profitable thrift store.
- Promotes a Safety First workplace culture.
- Ensures that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Assists management with controlling shrinkage, expenses and payroll.
- Assists management with ensuring appropriate merchandise stock levels, merchandise displays and presentations; signing, and assortment in all departments; ensures sales floor is adequately stocked.
- Assists management with ensuring compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
- Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Opens and closes the store as needed.
- Performs cashier, sales floor, and processor duties as assigned.
Competencies
- Ethical Conduct
- Leadership
- Communication Proficiency
- Customer Service
- Performance Management
- Problem Solving/Analysis
- Time Management
Supervisory Responsibilities
This position assists management with supervising all entry level positions as needed.
Work Environment
This job operates in a retail environment with merchandise displays and items available for purchase in inventory. The employee routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, bend, kneel, stoop, crouch, crawl, and climb. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work will vary. Early evenings and weekends required.
Required Education and Experience
- High school diploma or high school equivalency certificate
- Two or more years of related experience or training in retail industry
Preferred Education and Experience
- Two or more years of experience or training in thrift store/discount store, or
- One or more years in supervisory or managerial role in retail industry, or
- Equivalent combination of education and experience
EEO Statement
AMVETS is committed to building and valuing a diverse workforce that is representative, at all levels, of the veterans we serve. Equal employment opportunities (EEO) are available to all applicants and employees without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by applicable state or federal law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of duties, responsibilities or activities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $18 - $-1