Claims Bodily Injury Adjuster - Remote

Anchor General Insurance Wants YOU!

Anchor General Insurance seeks experienced, enthusiastic professionals who take outstanding performance seriously. If you’re looking for a professional career with a company that is dedicated to innovation, customer care and their employees then apply with us today and start with a challenging and rewarding career with Anchor!

As an experienced Bodily Injury Liability Claims Adjuster, you will play a critical role by being part of our claims team that focus on delivering an empathetic voice and provide exceptional customer service by achieving a prompt, fair and equitable settlement according to fair claims handling requirements. In this multi-tasking role, you will handle non-license states investigate, evaluate and negotiate claims of varying complexity. This includes knowledge of policy contracts, investigation, and determination of coverage, liability and damages, and the setting of proper reserves. This also includes the ability to think outside the box, handle multiple systems, investigate, evaluate and negotiate bodily injury claims with both attorney represented claimants as well as claimants without attorney representation.
Required Experience:

Duties and Responsibilities:

• Empathize and assist our customers that have been involved in an auto accident.

• Evaluate losses utilizing critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling claims by using the claim report, the insurance policy and administers applicable state statues in accordance with established company guidelines.

• Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss.

• Engages and manages with parties involved in the claims process by determining facts, causation, damages and exposure; monitors costs to endure they are reasonable and necessary.

• Keeps the insured and others informed about the claims status with patience, clarity, timely and accurate written/verbal communications to resolve claims efficiently and effectively.

• Confirms or denies coverage of the claim based on the facts and the policy terms and conditions.

• Develops information necessary to make advance, partial and final payments when appropriate.

• Effectively negotiates the settlement of claims of varying complexity with little direction and more complex claims under the direction of their supervisor/manager.

• Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.

• Maintains a diary system for file review and document files to reflect status of work being performed on the file.

• Documents and communicates all claims activities timely and effectively and in a manner which supports the outcome of the claims file

• Other duties as assigned by Supervisor/Manager.

Qualifications:

• Must have an active All-Lines or P&C Texas Adjuster license.

• Bachelor’s degree in related field from a four-year college or university preferred.

• At least two years of related experience preferred in automobile claims adjusting.

• Knowledge of automobile claims, coverage evaluation, claims investigation, loss assessment, evaluation and reserves, insurance regulation, negotiation and settlement

• Extensive knowledge of investigation management including but not limited to taking and using recorded statements, determining coverage and application of coverage to claims, negotiation and resolution of claims.

• Knowledge or medical terminology and the ability to understand and accurately interpret medical records, billing and bill coding.

• Technical knowledge of California and/or Arizona specific adjusting issues including regulatory compliance, relevant case law and legal framework.

• Texas, Washington, and Oregon claims knowledge a plus.

• Self-directed individual who works well with the minimal supervision.

• Must have strong analytical skills necessary to make decisions, resolve issues inherent in handling claims effectively by dealing with situations at various levels of intensity and reach a resolution.

• Must be able to interpret insurance policies and various contracts, perform analytical research and make sound decisions using good judgment.

• Interpersonal skills and ability to work with all levels of the organization.

• Ability to effectively operate a computer and have working knowledge of MS Office applications.

• Type fifty (50) wpm.
  

From: Anchor General Insurance Agency, Inc.

Benefits:

Benefits

Anchor recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefit packages and opportunities for advancement. For this reason we offer the following benefits to full time employees that include:

• 401(k)

• Medical Coverage

• Dental Coverage

• Vision Care Coverage

• Paid Time Off

• Paid Holidays

• Pay-for-Performance

• Work Life Resources

• Employee and Dependent Life Insurance

• Disability Insurance

• Accidental Death and Dismemberment Insurance

• Benefit offerings for positions other than full time permanent may vary.

Anchor General Insurance Offers Solid Stability

Anchor General Insurance Company is a San Diego based company specializing in providing non-standard private passenger automobile liability and physical damage coverage in California, Arizona, and Texas. Anchor General Insurance Companies policies are managed by Anchor General Insurance Agency, Inc., a program administrator that manages several exclusive automobile insurance programs several states. Additionally, Anchor General Insurance Agency of Texas, Inc. manages the exclusive automobile insurance program in Texas.

By providing superior customer service and claims handling, a consistent and stable market for its policyholders, and maintaining a dedicated and innovative approach to management Anchor continues to be a leading dominate force in the non-standard auto insurance marketplace.

Anchor is an equal opportunity employer. Background checks and/or credit checks and hair or urine drug testing are required as part of our pre-employment process.

Anchor General Insurance and its affiliates are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Anchor via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Anchor HR/Recruitment will be deemed the sole property of Anchor. No fee will be paid in the event the candidate is hired by Anchor as a result of the referral or through other means.