Rental Department Associate

Midwest Radio Rentals is adding a new position to our Burnsville, MN office. We are seeking a dynamic individual to join our team as a Rental and Inside Sales Associate. In this Entry Level position, you will play a vital role in our day-to-day rental operations. Within the first year, you will learn and gain valuable experience in this specialized field. As you become proficient in industry knowledge, you will grow into a pivotal role where you will be responsible for driving sales growth through proactive customer engagement. We are looking for a motivated individual who is passionate about delivering exceptional customer service and dedicated to achieving operational efficiency. If you are eager to learn, thrive in a dynamic environment, and are committed to success, we encourage you to apply for this exciting opportunity.

Since 1995 Midwest Radio Rentals (MRR) has supplied Motorola two-way radio and accessory rentals for events and diverse market sectors. We specialize in providing Motorola equipment and excellent service for your specific communications requirements. MRR is a dba of Ancom Communications. Ancom Communications is a locally owned and operated small business specializing in cutting-edge two-way radio communication solutions. Since our inception in 1991, we have been dedicated to providing our clients with tailored solutions to meet their unique needs. As an authorized dealer of Motorola communication equipment, Ancom is proud to be recognized as a Motorola Platinum Channel Partner and Service Elite Specialist, reflecting our commitment to delivering excellence in communication solutions. With headquarters in Burnsville, Minnesota, and a secondary location in Rochester, Minnesota, we are strategically positioned to efficiently serve our clients.

For more information about our comprehensive range of services, please visit www.ancom.org.

Responsibilities and Job Duties:

· Respond promptly to incoming inquiries via phone, email, or online channels, providing information on product offerings, pricing, and availability

· Build and maintain relationships with customers to understand their needs and recommend appropriate rental solutions

· Prepare and present rental quotes, contracts, and agreements to customers, ensuring accuracy and compliance with company policies

· Follow up with customers to confirm orders, address any concerns, and ensure satisfaction throughout the rental process.

· Assist in managing equipment reservations, pickups, and returns.

· Maintain accurate records of equipment inventory, availability, and condition

· Program, clean and test rental equipment, ensuring functionality and compliance with customer requirements

· Administrative tasks such as processing orders, generating reports, and maintaining documentation

· Invoicing

· Manage customer information

· Inventory management

Skills:

· Proven experience in inside sales, customer service or related field

· Strong communication skills, both verbal and written

· Aptitude for fostering positive relationships and collaborating effectively within a team

· Solid organizational and time-management abilities, with strong attention to detail

· Desire to learn two-way radio industry

· Ability to work independently and collaboratively

· MS Office (strong in excel)

Requirements:

· Ability to pass background check

· Valid driver’s license

· Work Authorization

· Related Job Experience (5 years)

· Access to a vehicle and ability to drive locally to customers as needed

Physical Requirements:

· Perform light office duties

· Ability to lift and move 50 pounds

· Full mobility of arms, hands and shoulders

Education:

· Bachelor’s Degree in business administration, marketing or a related field is a plus

Schedule:

• Monday to Friday
• 8:00 – 5:00
• Busy season (summer) may require weekend delivery and pick up of radios

Compensation:

· Starting pay $25.00 - $30.00 / hour depending on qualifications

• Incentive Program after proven industry understanding, maintenance of current customers, and department growth

Benefits:

• Choice of 2 Health insurance plans
• Health savings account option
• Dental insurance
• 401(k)
• Generous paid time off
• 10 paid holidays per year

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Burnsville, MN 55337: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30