What are the responsibilities and job description for the PRE ARRIVAL ASSOCIATE - GOSHEN IMAGING - FT DAYS position at Anderson Hospital?
Responsible for facilitating patient access for services at Maryville Imaging, LLC by accurately and efficiently verifying patient insurance eligibility and obtaining any appropriate pre-certifications or medical necessity prior to the patient receiving scheduled or non-scheduled services and then completing the pre-registration for the patient visit. This position is responsible for communicating to the Financial Clearance Associate any patients that will be presenting without insurance for further assistance. This position is responsible for providing excellent customer service when communicating with patients while also protecting the privacy of the patient's health information. This position will also perform as backup to the Financial Clearance Associate as needed.
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent.
Prior Patient Access experience is desired.
Experience Requirements: Typing skills of 40-50 wpm
Medical Terminology course or background preferred
Excellent communication and customer service skills needed
Computer and organizational skills.
1-2 years of registration experience with a detailed knowledge of insurance companies required.
Collection experience a plus.
