Assistant Manager

Andy's Frozen Custard
Concord, NC Full Time
POSTED ON 5/29/2024 CLOSED ON 6/18/2024

What are the responsibilities and job description for the Assistant Manager position at Andy's Frozen Custard?

Job Summary:

Does the typical desk job bore you?Do you desire to work in an energetic, fun, and fast-paced atmosphere? Is working for a company that provides advancement opportunities important to you? Then you may be a perfect fit at Andy’s Frozen Custard! We are looking for passionate, motivated, and talented individuals who have a strong desire to succeed. As a leader of your store’s operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy’s Frozen Custard. Andy’s is a great place to work and our employees love what they do!

Key Responsibilities and essential job functions include but are not limited to the following:

  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
  • Assist with new employee training through positive reinforcement
  • Create a positive learning environment by providing clear, specific, timely and respectful feedback to all associates.
  • Deliver legendary customer service to all customers by acting with a “customer comes first” attitude
  • Develop positive relationships with shift team
  • Execute store operations during scheduled shifts including organizing store opening and closing duties
  • Follow and reinforce Andy’s operational policies and procedures
  • Utilize operational tools to achieve maximum operational efficiency

Required Knowledge, Skills, and Abilities:

  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team

Qualifications & Requirements:

  • Must have 2-3 years of proven management experience in the food service industry or leadership role in a related industry
  • Must have reliable transportation and must be able to work all shifts
  • Must be at least 21 years of age
  • Must be able to work nights and weekends

Physical Requirements:

  • Constant standing and walking
  • Occasional pushing, pulling, lifting, or carrying up to 50 pounds independently and safely
  • Occasional ascending or descending ladders, stairs, ramps, etc.
  • Constant computer, point-of-sale register, and fountain equipment usage
  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
  • Constant reaching, turning, and performing precision work around fountain area

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Experience level:

  • 3 years

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: Multiple locations

Salary : $15 - $19

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