Scheduler

Angels On Call
Lancaster, PA Full Time
POSTED ON 8/6/2024 CLOSED ON 8/11/2024

What are the responsibilities and job description for the Scheduler position at Angels On Call?

Company: Angels On Call

Job Opportunity: Bilingual Spanish Speaking Staff Scheduler

Location: Lebanon, PA

If you are you passionate and excited about the chance to make a real difference in our community, you’ll love this role! As our new Staff Scheduler, you’ll be at the heart of our operations, ensuring our amazing care team is perfectly aligned with our clients’ needs. Your bilingual skills will allow you to connect with both our staff and clients in English and Spanish, making a positive impact every day!

We Are Offering:

  • Amazing Office Environment: Work in a supportive and engaging atmosphere.
  • Meaningful Work: Contribute to the well-being of our clients and the efficiency of our operations.
  • Great Benefits: Enjoy a comprehensive benefits package including health, dental, vision, life insurance, and more.
  • Leadership Development Program: Grow your career with our structured development program.

Benefits:

  • 401(k) with Matching
  • Vision, Dental, and Health Insurance
  • Life Insurance
  • Employee Assistance Program
  • Paid Sick Time, Time Off, and Holidays
  • Professional Development Assistance
  • Referral Program

Responsibilities:

  • Manage phone calls in a supportive and professional manner.
  • Schedule staff and caregivers effectively.
  • Assist with compliance requirements for caregivers.
  • Maintain patient confidentiality and privacy with dignity and respect.
  • Support the office team and clients as needed.
  • Collaborate with the Field Service Coordinator and Marketer to understand patient needs and schedule qualified caregivers.

Requirements:

  • Fluent in English and Spanish.
  • Experience in Home Care or a similar field.
  • Proven ability to handle high-volume calls, recruitment, and scheduling.
  • Exceptional administrative and customer service skills.
  • Detail-oriented, proactive, and self-motivated.
  • Willingness to learn and take on additional projects.
  • Independent worker with strong tech skills (Microsoft Office and Scheduling Platforms).

Schedule:

  • Full-time, 8-hour shifts
  • Monday to Friday (8am-4:30pm)

Apply Now!
If you're a dedicated professional with a passion for home care and are fluent in both English and Spanish, we want to hear from you. Join our team and take the next step in your career with Exciting and Committed Home Care Agency.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday
  • No weekends

Experience:

  • Customer service: 1 year (Required)
  • Scheduling: 1 year (Required)

Language:

  • Spanish (Required)

Ability to Relocate:

  • Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19

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