What are the responsibilities and job description for the Customer service rep position at Animal Health International?
Join our team as a Customer Service Representative!
As a CSR for Animal Health International, you will :
Process customer transactions in order entry system such as orders, quotes, returns, etc.
Maintain records and document all customer interaction.
Monitor shipment dates to ensure timely delivery.
Maintain a current knowledge of company products, policies and procedures
Provide customer service and sales support and respond to customer queries
Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
The Customer Service Representative may perform other duties as assigned.
Qualifications
High School Degree or equivalent
Exceptional customer service and organizational skills
Accuracy and strong attention to detail
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
LI-Onsite
Last updated : 2024-08-15
Salary : $14 - $17
