AnswerAide is actively seeking full-time and part-time enthusiastic Answering Service Agents to provide quality customer service. Are you a people person who enjoys talking on the phone? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please continue reading!
This phone operator position earns a competitive wage and weekly bonuses based on skill level. We provide great benefits and perks, including medical, dental, vision, a flexible spending account (FSA), life insurance, a 401(k) plan, a 529 college savings plan, paid time off (PTO), gusto cashout, a charity donation match, and a gym membership reimbursement. If this sounds like the right customer service opportunity as a phone operator for you, apply today!
ABOUT ANSWER AIDE
AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. The services we offer help a variety of companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.
Our team always goes the extra mile to ensure that all calls are being handled in a professional manner. Customer service training is provided to all employees, so everyone can give the highest quality of service. Our business wouldn't be thriving without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits!
A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT
As a phone operator, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect data from customers to provide them with basic information about the services and support they are seeking. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!
QUALIFICATIONS OF AN ANSWERING SERVICE AGENT
Do you have excellent verbal and written communication skills? Are you able to maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If yes, we want to hear from you about this phone operator opportunity!
ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM AS A PHONE OPERATOR?
If you feel you'd be perfect as our Answering Service Agent, apply now using our initial 3-minute, mobile-friendly application.
Location: 4210 Valley Ridge Blvd, Suite 118, Ponte Vedra Beach, FL 32081
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