Program Manager II

Aon Is Looking For A Program Manager II - Construction and Infrastructure Group in Chicago, IL

Position Summary:

Maintains effective and productive relationships with clients. Primary focus is on the management of wrap-ups from inception to closure. Serves independently in a client-facing capacity on matters of moderate importance and complexity. May act as the Account Executive for assigned non-complex accounts. May act as placing broker on simple routine placements or renewals.

Roles and Responsibilities:

• Maintains effective and productive relationships with clients.
• Primary focus is on the management of wrap-ups from
  inception to closure.
• Serves independently in a client-facing
  capacity on matters of moderate importance and complexity.
• May act as the Account Executive for assigned non-complex
  accounts. May act as placing broker on simple routine
  placements or renewals.
• When not performed within a broking unit, gathers and analyzes
  data on exposures, loss history and standard and unique
  coverage needs for submissions with the Brokerage Unit.
• Performs submission assembly/creation where assigned.
• Facilitates the timely and accurate flow of information between
  clients, AE and Broker account team members.
• Manages client open items lists and responds to client ad-hoc
  requests. Has knowledge of and manages AonWrap,
  demonstrating to clients and general contractors. Sets up reports
  in AonWrap.
• Produces regular management reports on wrap-up
  status.
• Gathers and analyzes data and drafts assigned elements of
  client service plans, stewardship reports and other convincing
  presentations tailored to the needs of the audience and the
  circumstances of the presentation.
• Actively supports and monitors the renewal process. At the
  direction of the Broker, drafts quote comparisons and follows up
• Where applicable, serves as the primary interface with Aon Client
  Services (ACS), coordinating activities of the client service team
  and ACS to ensure that key processes assigned are performed
  effectively and quality of client deliverables.
• Primary interface with PASC on client administration matters.
• Receives and manages routine and complex coverage inquiries
  and endorsement requests. Serves as key client liaison for items
  such as certificates, location additions, invoices, WC posting
  notices, allocations, premium finance agreements,
  summaries of insurance, and policy transmittals.
• Understands and works in alignment with the Aon Leadership
  Model and its pillars of Client Value, Unmatched Teams,
  Innovation, Results and Values.
• Ensures operational excellence, including adherence to service
  management requirements (e.g., Transparency & Disclosure,
  Aon Compliance requirements, Client Promise Methodology).
• Monitors and follows-up on invoice generation, fee agreements,
  AVX input, GRIP and GAMS data, receivables and collections.
  Addresses and resolves problems.
• May provide guidance and mentoring to a less senior
  Program Manager. Delegates work to support staff and ACS
  where applicable.
• Performs related duties as assigned.

Professional Experience/Education:

Bachelors Degree or equivalent with Risk Management /Business related curriculum preferred
Brokers license
CIC, CPCU, or ARM preferred
Minimum of 7-10 years of successful insurance experience,
preferably with corporate accounts/customers.
Proficiency in PC office products such as Word, PowerPoint,
Excel and Outlook is required.

We offer you:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position is $120,000 to $200,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.