Ingest Operator

Job Ingest Operator Description Do you love the media industry? Do you enjoy watching content? Does metadata excite you? Do you thrive under pressure? Do you work well in a small team? Working within the highly secure Transmissions department, the Ingest Operator is responsible for the uploading, ingesting, logging and tagging, and quality assurance of digital assets for Deluxe’s OTT and Theatrical clients. This role is critical in supporting our Operations and Client Services teams. Ensuring all content is available within our propriety tool so we can deliver to, and exceed our clients expectations. Primary Responsibilities: The upload and ingest of digital assets into our proprietary tool Identify and describe the severity of any issues that may be present Ensure work assignments and status updates are timely and accurately recorded in operations systems. Must effectively analyze and communicate information to resolve issues and concerns as they arise. Develop and maintain strong relationships with clients and stakeholders, internal and external. Engage in on-going training programs as necessary. What you Bring Common knowledge or understandings of basic techniques and workflows in post-production A basic understanding of file formats, frame rates, aspect ratios, and codecs The ability to follow instructions, juggle multiple priorities, and solve problems involving several concrete variables in a busy production environment Strong computer skills are required (Windows/Mac/Linux, Excel, Word, web browser, FTP, Aspera, Signiant). Exposure to digital video/audio encoding systems Highly detail-oriented, maintains low error-rate, while also being productive and efficient Flexibility working a rotating roster Please note, only successful applicants will be contacted and you must be able to legally work in Australia. If you are looking to work with a dynamic, professional team and love the Cinema and TV industry, this is a great opportunity. About Deluxe: Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com. Diversity Statement Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.