What are the responsibilities and job description for the Support Coordinator position at Apalachee Center?
CareerSource Capital Region is recruiting on behalf of a local employer for this opportunity.
Must successfully complete a background investigation and drug screen __
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Please note: Regardless of the hours of the position, the selected candidate will have to be available to complete 2 weeks of training, Monday-Friday during the hours of 8:00am-5:00pm,upon hire.
Education and Experience:
- Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field.
- Or other Bachelor's degree from an accredited university or college and one (1) year full time experience working with adults experiencing serious mental illness.
- Ability to manage a large caseload in the provision of focused, short term services.
Support Coordinators provide support and resource identification functions to customers recovering from psychiatric illnesses under clinical supervision and assists with treatment; may provide substance abuse services, education, support and consultation to families; provides crisis intervention as appropriate and serves as integral member of the crisis counseling, stabilization and therapy team.
Assists clients in gaining access to needed financial and insurance benefits, employment, medical, social, education, and other services. Provides information and referrals to assist clients’ with needs such as medical, dental, occupational, residential, social and any other identified barriers to stabilization. Works with the client and the client’s natural support system to meet the needs of clients.
Completes the community support assessment as well as other assessment forms such as, but not limited to the Bio-Psychosocial Preliminary Assessment, Medical Questionnaire, and the Medication / Verification form. Based on the assessment, develops in conjunction with the client / significant other(s), a service plan to address the needs of the client.
Meets Service Productivity standard of at least 75% (or 6 out of 8 work hours) fort he provision of Case Management services in accordance with applicable clinical/quality criteria which are supported by appropriate clinical record documentation which meet Client Record Handbook specifications, SAL documentation requirements, and Agency business/clinical ethical standards.
Provides coordination of care between service providers, Crisis Stabilization Unit(CSU), and other necessary services. Makes appropriate referrals to community resources to assist clients to meet their needs and goals.
Documents all services provided in the client record in accordance with the Client Record Handbook Guidelines. Progress notes must be clearly reflected how the support coordinator’s efforts are linked to the services and the client’s progress or lack of progress on each client’s goals. Maintains at least 85% compliance with progress note requirements on Clinical Reviews conducted during rating period. Program case files must be consistent with Center standards, to ensure compliance with Agency policy, F&F rules and JCAHO standards.
Identify high risk clients and complete suicide risk assessments for all clients during the intake and/or at anytime during treatment a client are noted to have suicide ideation, plans, or an attempt. Reviews risk assessments with the Supervisor and /or MD/ARNP upon completion. Includes suicide risk, ideations, plans, or recent attempt to determine appropriate intervention to ensure the safety of the clients. Assists the client in completing the Personal Safety Plan. Maintains at least 85% compliance with assessment requirements on Clinical Reviews conducted during rating period.
Trained in SSI/SSDI/ Outreach, Access, and Recovery (SOAR) and assist eligible clients gaining SSI/SSDI.
Attends and participates in staff/unit meetings as required.
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Schedule:
- 8 hour shift
Education:
- Bachelor's (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
