What are the responsibilities and job description for the Mobility Systems Admin position at Apex Systems?
Job Description
Job#: 1369153
Job Description:
Mobility Systems Admin/Support Open!
Apex has an opportunity for a Mobility Systems Admin role. This is a 2-3 contract position, and the pay rate is flexible depending on experience. Here are the details:
For applicants who are interested in the Mobility Systems Admin opportunity; please send a Word resume to Madison Sylvia, at
Position: Mobility Systems Admin/Support
Duration: 2-3 month contract with potential for continued projects after
Rate: Negotiable Based on Experience
Position Description:
Job Duties:
•Install/Setup/Provision new mobile devices (Blackberry, Apple, Android).
•Troubleshoot and resolve mobile device problems related to Applications, Email, Contacts, Calendar, Data, and Carrier issues.
•Track and remediate support issues using ITIL V3 processes.
•Document procedures for existing and new systems and applications.
•Administer Mobility Device Management solutions including BES, MobileIron, Intune, etc.
•Responsible for daily operational technical support of enterprise mobile technology.
•Strong customer service orientation to provide Level III support for the company globally.
•Perform server administration, account management, project work, and process improvement advocacy as they pertain to enterprise mobile technology support.
•Evaluate and recommend global mobile technology solutions with the goal of improving service delivery and customer satisfaction.
•Vendor management - Verizon, AT&T, Sprint, and MDM solutions.
Job Requirements:
•Extensive knowledge of Mobile device operating systems such as iOS6 , BB10 OS, Android 4 , and Windows Mobile 10.
•Experience with Exchange, O365, Lotus Notes, MS Office 2003/2007/2010, Windows XP/7/10.
•Will perform after hours support, on-call duties, and go-lives.
•Experience with the administration of Mobile Iron and BES 10.
•Experience with Mobile Device Management Architecture.
•Good written and verbal communication skills required as well as strong interpersonal and troubleshooting skills.
•Minimum of three years experience in a senior technical support role managing time-critical projects and administering mobile technology globally.
•Bachelor's degree in a related area and technical certifications are strongly preferred.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Job Description:
Mobility Systems Admin/Support Open!
Apex has an opportunity for a Mobility Systems Admin role. This is a 2-3 contract position, and the pay rate is flexible depending on experience. Here are the details:
For applicants who are interested in the Mobility Systems Admin opportunity; please send a Word resume to Madison Sylvia, at
Position: Mobility Systems Admin/Support
Duration: 2-3 month contract with potential for continued projects after
Rate: Negotiable Based on Experience
Position Description:
Job Duties:
•Install/Setup/Provision new mobile devices (Blackberry, Apple, Android).
•Troubleshoot and resolve mobile device problems related to Applications, Email, Contacts, Calendar, Data, and Carrier issues.
•Track and remediate support issues using ITIL V3 processes.
•Document procedures for existing and new systems and applications.
•Administer Mobility Device Management solutions including BES, MobileIron, Intune, etc.
•Responsible for daily operational technical support of enterprise mobile technology.
•Strong customer service orientation to provide Level III support for the company globally.
•Perform server administration, account management, project work, and process improvement advocacy as they pertain to enterprise mobile technology support.
•Evaluate and recommend global mobile technology solutions with the goal of improving service delivery and customer satisfaction.
•Vendor management - Verizon, AT&T, Sprint, and MDM solutions.
Job Requirements:
•Extensive knowledge of Mobile device operating systems such as iOS6 , BB10 OS, Android 4 , and Windows Mobile 10.
•Experience with Exchange, O365, Lotus Notes, MS Office 2003/2007/2010, Windows XP/7/10.
•Will perform after hours support, on-call duties, and go-lives.
•Experience with the administration of Mobile Iron and BES 10.
•Experience with Mobile Device Management Architecture.
•Good written and verbal communication skills required as well as strong interpersonal and troubleshooting skills.
•Minimum of three years experience in a senior technical support role managing time-critical projects and administering mobile technology globally.
•Bachelor's degree in a related area and technical certifications are strongly preferred.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Economic Mobility Coach
Economic Mobility Pathways, Inc -
Dorchester, MA
Economic Mobility Mentor II- CFO
Economic Mobility Pathways, Inc -
Boston, MA
Student Affairs Advisor/Admin Assistant
Computer Systems Institute Inc -
Allston, MA
