What are the responsibilities and job description for the Geo Facilities Leader position at Apple?
Summary
Posted: Mar 29, 2023
Weekly Hours: 40
Role Number:200470035
In RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers! Our team is a diverse and nimble group that manages and provides services to Apple’s Retail stores and workplaces. We develop and run Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world! We are seeking an experienced, collaborative, and highly motivated senior facilities professional to join our team and oversee the facilities maintenance of Apple’s retail stores in the AMR East region.
Key Qualifications
- 15 years of construction/project management experience with a demonstrated focus in delivering outstanding retail stores or workplaces.
- Extensive experience in large developments such as retail store expansions, campuses, and other hyper scale construction.
- Proven ability to collaborate with internal and external stakeholders to create comprehensive Preventative Maintenance plans and tools to monitor them closely.
- Deep expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to maintain and improve a large real estate portfolio. This includes mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services.
- Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value.
- Excellent leadership, communication (keynote), and supervisory skills, including experience working with all levels of an organization and ability to handle customer service issues involving employees in a professional and positive manner.
- Ability to develop cost estimates, cash flows, schedules, and analyze Total Cost of Ownership (TCO) and Whole Life Cycle costs.
- Ability to diagnose, lead and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs.
- Experience building and maintaining relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
- Proven people manager who builds capabilities of individuals and teams through effective employee development, involvement, communication and coaching.
- Consistent track record of leading highly capable teams to deliver cross-functionally.
Description
The Geo Facilities Leader should have experience in facilities management with a demonstrated focus in operating buildings as outstanding retail spaces, delivering high quality results at the best value. This person will lead a team of experts and closely collaborate with several organizations to provide top management and support of the AMR East real estate portfolio which includes over a million sqft. of Retail space. Provide guidance, leadership, support and mentorship to the facilities team in order to grow individuals within the team and to identify and resolve maintenance issues and opportunities across the fleet. Close collaboration with Retail leadership to establish fiscal plans and regional strategies to support the fleet as well as support for various facilities issues at retail stores. Experience leading a full-scale in-sourced facilities or project management team tasked with delivering exceptional results in a fiscally responsible manner. Drive functional and operational excellence of all projects and programs by providing consistent and prescript feedback to all cross functional teams including real estate, design, innovation, standards, merchandising, direct sourcing, security, IS&T, etc. Partner and collaborate with various internal Apple teams to ensure alignment between the RE&D team and the wider Operational Business to ensure the successful creation and implementation of tools, systems and processes. Extensive knowledge of and experience with the upkeep and function of buildings, building systems (electrical, mechanical, plumbing), machinery, landscape, and quality improvement projects. Responsible for Opex and Capex budget creation, management through Service Channel and other tools, as well as forecasts for the respective Geo. Oversight of commissioning agents and contractors to support store acceptance and turn over of various projects and programs. Review of lease terms and collaborate with leasing manager to obtain all necessary approvals from the Landlord. Engage and maintain positive working relationships with local government jurisdictions/departments, works council, etc. Relationship management with key vendors including QBRs, monthly check ins, and constant evaluation through store tours and fiscal performance. Engagement of general contractors, consultants, vendors, and maintenance service providers including competitive bidding and negotiation including SOWs, CPSAs, and project specific contracts. Review of all proposals, and change order requests from the service providers, contractors, suppliers, etc. Consistent collaboration with Development and RDDM design teams to provide a continuous feedback loop to improve building functionality and material selection. Minimum 50% travel required to tour all stores in Geo, meet with facilities team, manager vendors, and drive expectations on operational results.
Education & Experience
Bachelor’s Engineering degree in Mechanical, Electrical, Industrial, or Construction Management preferred.
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $194,000 and $291,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Salary : $194,000 - $291,000
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