Hardware Document Control Product Analyst

Apple
Santa Clara, CA Full Time
POSTED ON 10/3/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Hardware Document Control Product Analyst position at Apple?

Summary

Posted:
Weekly Hours: 40
Role Number:200505792
We are seeking an experienced data and configuration management professional to join our small but dynamic team. In this role, you will be responsible for seamless, rapid, and global implementation of material, BOMs, and product data supporting AppleCare service business strategies, system configuration, troubleshooting setup across the system landscape, and supporting New Product Setup. Additionally, you will support global service master data and refurbished setup for Apple’s products throughout the product lifecycle.

Key Qualifications

  • 5 years of experience in product data management, document control, product lifecycle management, or similar function
  • Experienced SAP supporting Material Master setup, Agile PLM, and MS Office Excel
  • Experienced support in BOM management/configuration management, change control, reporting
  • Experience in supporting PDM/PLM/ERP system implementation, enhancement expertise, project scoping, and process improvements
  • Experienced in problem-solving skills, seeing around the corner, critical thinking, demonstrating good judgment in identifying methods, analytic insight, overcoming challenges, and techniques for obtaining solutions
  • Adept at changing priorities, re-evaluating priorities, managing multiple tasks, communicating changes, keeping projects moving forward, coordinating tasks
  • Experienced in driving data integrity, problem-solving, process optimization, and driving excellence

Description

Lead product data management setup and analysis across multiple system interfaces. Manage program implementation of Agile ECR, ECO, and MCO analysis, processing submissions to minimize processing time, data accuracy, and data integrity between submission and implementation, optimizing department throughput and SLA Coordinate partner support, communicate support requirements, understand partner processes and impacts to deliverables to optimize product support, and identify opportunities and drive partner solutions Seamlessly support multiple projects simultaneously with the ability to set priorities across NPI, sustaining programs, projects, and pivot between LOBs. Provide succinct, clear input to the project team on schedule, issues, and deliverables related to master data management and system readiness, and communicate solutions Forensically analyze part setup, systems configuration, project analysis, data escalations, and partner setup Catalyst for innovation to process, tools, partner setup new and sustaining product release process creation and improvement (Ease of Use, Cycle Time, data analysis efficiencies)

Education & Experience

Bachelors degree or equivalent experience required.

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,500 and $223,500, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Salary : $107,500 - $223,500

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