Bilingual Call Center Representative - (Spanish and English speaking)

Applus Technologies, a leader in the vehicle emission testing industry, is seeking an entry level Bilingual Call Center Representative to join our team. All training is provided and we are HIRING NOW!

This position is temporarily working from home due to pandemic.

As a full time employee, Bilingual Call Center Representatives will receive the following benefits:

· 401(k) and matching

· Health, Dental, Vision and Life insurance with HSA’s and FSA’s

· Disability Insurance

· Employee Assistance Program

· Employee Discounts

· PTO: 13 paid holidays and 3 weeks’ vacation time

· Tuition Reimbursement

What is a Bilingual Call Center Representative?

This role helps support the Georgia Motor Vehicle Emissions Inspection Program by providing Spanish and English telephone support for motorists seeking information.

In this role, a successful candidate will independently respond to questions about the emission program rules and requirements, as well as serve as backup for the customer service team. This position also processes application waivers, exemptions, and extensions.

In addition, this position requires the following skills:

· Bilingual (Spanish and English); Good verbal and written communication skills

· Ability to be punctual, reliable, and work independently.

· Self- motivation and strong attention to detail.

· Proficiency with Microsoft Word, Excel and Outlook.

Please note, all Call Center Reps MUST pass an Emissions Inspector Certification Test, which training is provided!

If you are interested in joining a company who is helping keep the environment safe from excessive car emissions, please apply now!

Applus Technologies is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, sex, marital status, military status or military discharge status, sexual orientation, gender identity, physical or mental disability.

Job Type: Full-time

Pay: $11.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Employees are provided mask and hand sanitizer.

Application Question(s):

• What are your salary requirements? Please provide an hourly rate.

Experience:

• customer service: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location