What are the responsibilities and job description for the Healthcare Call Center Representative - Work From Home position at APS Medical Billing?
Healthcare Call Center Representative
APS Medical Billing, located in Toledo Ohio, is seeking Healthcare Call Center Representatives to handle inbound calls from patients regarding their bills, EOBs, setting up payment plans, etc. The goal is to resolve patient inquiries regarding billing issues. This is a fast paced position.
Medical Billing Call Center Representative Requirements:
- Customer Service experience
- Call Center experience (preferred)
- Medical Insurance/Billing knowledge (preferred)
- Data Entry – Must be able to input data quickly and accurately
- Knowledge of Microsoft Excel and Word
- Ability to multitask on tasks between calls
Benefits Package includes:
- Competitive wages
- Medical plan; Health Savings Account
- Dental, Vision, Life Insurance, 401K
- Alight – Personal Health Care Advisor
- Paid holidays
- EAP - Employee Assistance Program
We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Call center: 1 year (Required)
- Medical office experience: 1 year (Required)
Work Location: Multiple Locations
Salary : $15 - $0
