Customer Service

ApTask
Alpharetta, GA Full Time
POSTED ON 12/11/2021 CLOSED ON 2/10/2022

What are the responsibilities and job description for the Customer Service position at ApTask?

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Job Types: Full-time, Contract

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