What are the responsibilities and job description for the Food Service Director - Patient Services position at ARAMARK?
Job Description
Aramark Healthcare is seeking candidates for a Patient Services Director position at Thomas Jefferson University Hospital, a 700 bed facility located in Center City Philadelphia. This position will direct the patient feeding process ensuring patients receive a quality product. Management position, responsible for developing and executing dining solutions to meet patient and customer needs and tastes. Utilizes technical training and interprets government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans.
Together - We Serve. We Solve. We Strengthen.
Job Responsibilities
Essential Functions:
- Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure food services appropriately connects to the Executional Framework. Consistently utilize the GROW Coaching model. Reward and recognize employees. Ensure safety and sanitation standards in all operations.
- Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Deliver and model WEST as the foundation for delivering excellent customer service. Identify client needs and effectively communicate operational progress.
- Financial Performance: Build revenue and manage budget which includes cost controls with regard to food, beverage and labor as well as ensuring the completion and maintenance of P&L statements. Adopt Aramark process and systems. Responsible for delivering food and labor targets. Manage resources to ensure quality and cost control within budgetary guidelines.
- Productivity: Implement and maintain GM agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls, and profit management. Full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and service of food. Understand end to end supply chain and procurement process and systems, ensure only authorized suppliers are used.
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
Additional Responsibilities:
- Participate in planning and executing consistent nutrition and patient communications and strategies, and serve as a nutrition/patient resource across the multi-site component or highly complex healthcare facility.
- Create and manage a network of thought leaders to support nutrition issues and strategies across the multi-site component.
Qualifications
- Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines.
- Requires 3-5 years experience and 1-3 years in a management role.
- Bachelor's degree or equivalent experience
- Healthcare and Food Service Management experience required.
- Knowledge of patient feeding systems preferred.
- Strong nutrition and diet knowledge required.
#FS-100
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
