Ward Clerk

• Employer paid Medical, dental, vision, drug insurance, Group Term Life and AD&D Insurance = Estimated Annual Value of $7,300 (Full Time)
• 403(b) Retirement Plan with generous company contribution = 8.5% match after one year
• 11 Paid holidays, vacation (10 Full Time), and sick leave accrual up to 90 days

• FREE employee meals (breakfast, lunch, or dinner) with PAID meal and break periods for employees working in our communities

• Education Assistance Program for qualified employees who want to become CNAs

• Best practices, very safe engaging work environment for all, and much more!  

Purpose

Performs administrative duties and projects for the Assisted Living department, Clinic and other key departments.

Position is Full Time from 4pm to 10pm Sunday to Thursday. 

Essential Functions

1. Answers incoming telephone calls and correspondence directing their inquiries to an appropriate staff member.
2. Receive and inputs incoming appointments into desk and outlook calendars and arranges transportation.
3. Arranges lab work, diagnostic tests and clinic appointments for residents and reminds them of upcoming appointments.  Informs HCC staff of HCC residents’ appointments via e-mail.
4. Coordinates weekly appointments.  Scans completed forms to Medical Records Manager.
5. Attaches reports into each resident’s AL Medical Records Chart and files appropriate documents (examples include but not limited to progress notes, lab reports, Physician orders) into appropriate filing system or as designated.
6. Makes copies of appropriate documents (insurance cards, ID, telephone orders) to assist other Clinic staff.
7. Prepares charts for doctor appointments by ensuring all charts include Progress Notes and Physician Order Sheet; fills out lab requisitions with resident’s information.
8. Maintains medical record charts in accordance with facility requirements and conducts monthly audit for completeness to include admission, active and discharge records.
9. Faxes documents requiring Primary Care Physician signatures such as telephone orders, month POS and POS addendum sheet; monitors their timely return and sends them to Medical Records Manager.
10. Assists in documenting clinic utilization by AL/IL residents.
11. Maintains office machines, including but not limited to printer, fax machine and copier.
12. Maintains medical supplies inventory.
13. Interacts with residents, clients and staff with patience, understanding and kindness in accordance with Arcadia Family of Companies’ core values.
14. Other duties as assigned by ACS and its family of companies. 

Supervisory Responsibilities 

This position has no supervisory duties. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be arranged to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, and Registrations

None.           

Required Competencies 

Communication Skills 

1. Communicates well, both verbally and in writing. 
2. Recognizes the need to speak carefully and professionally as a representative of ACS. 
3. Utilizes discretion and tact for sensitive and confidential matters. 

Interpersonal Skills 

1. Demonstrates sensitivity toward diversity. 
2. Engages and builds positive relationships with residents and those outside ACS to achieve positive results for our residents. 
3. Encourages people to work together. 
4. Accepts suggestions and constructive criticism to strengthen capacity and understanding. 

Continuous Learning 

1. Continues to seek learning opportunities and integrates knowledge into work practice and personal development; shares knowledge willingly with others. 
2. Works with others to gain knowledge; learn from others’ experiences and expertise. 
3. Completes necessary training and education to ensure department’s effectiveness. 

Productivity/Efficiency 

1. Performs Essential Functions and Required Competencies with minimal supervision. 
2. Recognizes own personal and professional limitations and seeks assistance as required. 
3. Identifies, organizes and prioritizes workload, tasks and schedules. Disseminates information to appropriate parties. 
4. Independently conducts follow ups to ensure timely completion and compliance. 
5. Understands and summarizes activities and actions into concise data. 
6. Recognizes situations that require tact, confidentiality or acknowledgement. 
7. Insights on resources/contacts and attempt to broaden base. 
8. Acts as a resource person to all staff regarding Arcadia Community Services’ policies and procedures and strives for adherence.
9. Uses standard office equipment, including a computer, monitor, printer, telephone, facsimile machine, calculator, copier and shredder. 

Problem Solving 

1. Identifies and articulates subjects and issues. Provides suggestions and recommendations that are realistic and practical towards resolution or completion. 
2. Courteously and professionally works with staff and vendors to resolve problems. 
3. Analyzes problems and develops strategies for resolution.
   
   

Computer Skills 

Proficiency in MS Office Suite, includes, MS Word, Excel, PowerPoint, and Outlook. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations can be arranged to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee must frequently reach overhead and below waist level. The employee must infrequently lift, carry, push/pull, and/or otherwise move up to 25 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Work Environment

While performing their essential functions, employees are exposed to the following conditions:

1. Air conditioned office environment;
2. Indoors without air conditioning;

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations may be available to individuals with disabilities. Management has the right to add to, revise, or delete information in this description. 

Please apply by clicking the "Apply" button
   

 If you do not have a resume or if your resume does not include all employment you have held in the last 10 years, please complete and attach the Employment History form (located at the bottom of the page) to your application for employment.  Please note that you must save the document to your computer or device before you upload the file.

The Arcadia Family of Companies is comprised of the following non-profit organizations: 
 
   Arcadia Retirement Residence 
   15 Craigside 
   Arcadia Adult Day Care and Day Health Center 
   Arcadia Home Health and Home Care Services
   Arcadia at Home
Hale Ola Kino by Arcadia

 Arcadia Family of Companies is an Equal Opportunity Employer