What are the responsibilities and job description for the Plant service coordinator- Des Moines, IA position at Archer Daniels Midland?
Plant service coordinator- Des Moines, IA
This is a non-exempt level role.
Job Responsibilities:
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance.
ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status.
This is a non-exempt level role.
Job Responsibilities:
- Coordinate and communicate vital activities with Quincy Customer Service to serve the customer effectively.
- Coordinate activities with Production Scheduling, Trucking, and Warehouse in regards to order status.
- Responsible for distributing orders as they come from Quincy.
- Prepare and work with Production Scheduler on orders that need manufactured.
- Assign product to orders for shipment – lot order scheduling.
- Initiate investigations of inventory when customers question discrepancies. Key contact for problem solving related to orders and shipments.
- Responsible for Consignment orders which includes but not limited to Ecosyl and Merck.
- Responsible for internal requisitions.
- Assist sales force as needed.
- Assist walk-in customer orders.
- Responsible for coordination of UPS, LTL shipments, Fed Ex samples, and routing outside carriers for truckloads of outbound freight.
- Coordinate product releases with Jacobson warehouse.
- Maintain backorder report, expected receipts report, open purchase order report, and open order report.
- Coordinate movement of product from north warehouse.
- Prepare monthly backhaul report.
- Additional backup functions within office personnel.
- 3-5 years experience in Customer Service.
- Excellent organizational skills, detailed oriented.
- Strong digital literacy.
- Previous working experience in Microsoft Excel and Word.
- Ability to multi-task and prioritize.
- Great teammate with every aspect within our organization.
- Excellent interpersonal skills with internal and external customers
- Experience in Oracle based program desired but not required
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance.
ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status.
About ADM:
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
EEO
ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veterans status.
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