What are the responsibilities and job description for the OSC Agent Entry position at Archrock?
Archrock is the leading provider of natural gas contract compression services to customers in the oil and natural gas industry throughout the United States. Our unmatched expertise and team of highly qualified, certified technicians are backed by more than 60 years of industry experience. Headquartered in Houston, Texas. Archrock has approximately 1,500 employees.
Archrock is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Overview: Provides direct support to field operations by ensuring that operational data moves through the system in a timely manner.
Essential Duties (Approximate % of Time Spent)
- Labor Reconciliation
- Capital Projects
- SR Status/Straggler Report Review
- Mobilization Tasks
- Error Resolution
- Research/Field Support/Emails
- CC Billing
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
Skills and Abilities:
Ability to:
- Perform all essential duties
- Track progress of work orders up to the point of billing and ensure all work orders are closed in a timely manner with accurate data.
- Reconcile data at the request of the operations team.
- Correct any exceptions that are generated that hinder the flow of data through the system.
- Interact and communicate with management, team members, and field operations.
- Create and maintain required information for all applicable assets.
- Maintain the scheduling system to ensure that the system is being set up and updated properly upon completion of maintenance work.
- Ensure that accuracy of records for equipment and assets are maintained.
- Work with Payroll to ensure technicians are paid and that payroll is reconciled with corresponding labor entries.
- Perform billing transactions for the CC business.
Knowledge:
- Basic knowledge of payroll and labor reconciliation.
Minimum Education and Certification:
- High School diploma or GED equivalent.
Minimum Experience:
- Typically at least 1 year in a support or administrative role.
Leadership:
- No leadership responsibilities.
Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
Regularly required to stand, walk, and bend with good balance, use hands to finger, handle or feel and reach with hands and arm.
Regularly required to sit, perform repetitive duties, use a PC and to talk and hear.
Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
Regularly required to lift, move and carry up to 10 pounds.
Problem Solving and Innovation:
Problems / issues are well-defined with guidance available to provide solutions. Typically needs assistance to resolve issues.
Opportunity for innovation does not arise frequently.
Impact:
Actions and decisions impact operational results in immediate work area.
This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.
Archrock is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Director of HR Operations and Recruiting at 303-633-0897 or Maysy.Yang@archrock.com OR the Human Resources Department at 303-633-0897 or HRServices@archrock.com.
Equal Employment Opportunity Posters
- Equal Employment Opportunity Is The Law
- Equal Employment Opportunity Is The Law Supplement
- Pay Transparency
