What are the responsibilities and job description for the Outreach and Enrollment Coordinator position at Arizona Association of Community Health Centers?
About Us
The Arizona Alliance for Community Health Centers (the Alliance) is the Primary Care Association (PCA) for Arizona. We’re a nonprofit member organization that represents Community Health Centers (CHCs) — Arizona’s largest primary care network.
CHCs deliver healthcare services that meet the needs of their communities, connecting people to quality care that gives everyone an equal opportunity to thrive. We facilitate that vital work by providing CHCs with training, technical assistance, programmatic support, and advocacy.
Why You Should Join Us
Here at the Alliance, we believe that our greatest asset in achieving our goals is providing our employees with the support, leadership, and resources they need to do their best work.
We believe in work-life balance and the restorative power of rest, so we offer 12 paid holidays, 6 days of sick pay, 3 personal days, and 10 days of vacation pay per year. Vacation accrual increases by 5 days at the first, fifth, and eleventh-year anniversary date.
We believe in cultivating a culture that is diverse and inclusive, so in 2022 we formed the JEDI (Justice, Equity, Diversity, and Inclusion) council which is made up and driven by a group of our employees whose purpose is to support leadership in identifying and correcting systemic biases in our workplace that impede our ability to create a true culture of belonging.
Job Purpose and Basic Function
The Outreach and Enrollment (O&E) Coordinator ensures that grant deliverables are met by providing support to the Outreach and Enrollment Team.
Description of Primary Responsibilities and Duties
1) Assist with program requirements related to data, information management, and technical assistance.
a) Management of partner information in data management platforms, requesting, compiling, and reviewing information from project partners.
b) Research information as requested to support provision of technical assistance.
2) Assists with coordinating meetings and trainings for the Peer Networking Committee.
a) Responsibilities include but are not limited to: booking space, coordinating speakers, managing attendance lists, communicating with partners, administering, and collecting evaluations.
3) Promotes the work of the O&E team and Cover Arizona by attending community events.
a) a)Includes but is not limited to tasks such as arranging tables and booths for events, distributing materials, and interacting with event attendees and vendors regarding health insurance programs.
4) Provides administrative support and coordination required for grant submission.
a) a) Collecting essential data, organizing both internal and external meetings, and contributing insights and evaluations for grant submission materials.
5) Assists consumers with applying for coverage through healthcare.gov and or healthezarizonaplus.gov.
a) a) Delivers individualized assistance, in-person, virtually, or over the phone, to guide consumers through the application and eligibility process for AHCCCS, KidsCare, and Marketplace programs.
General Development
1) Functions effectively in response to workflow or ongoing direction by supervisors
Professional/Technical Knowledge, Skills & Abilities
1) Ability to build effective relationships with health centers, sub-recipients, partners, and various stakeholders.
2) Ability to communicate with conciseness and clarity.
3) Ability to effectively prioritize multiple tasks and assignments.
4) Ability to provide application assistance through healthcare.gov and healthearizonaplus.gov.
5) Proficient use of Microsoft Word, PowerPoint, and Excel.
6) Ability to work collaboratively and independently
Licenses & Certifications
1) Must possess an Arizona Driver’s license and Arizona car insurance, and means for transportation to events, meetings, trainings, etc.
2) Must become a CMS Certified Application Counselor and complete licensing requirement for the Arizona Health Insurance Assister License within 60 days of employment.
3) Must become a Health-E-Arizona Plus Assistor and receive certification within 60 days of employment.
Education Requirements:
1) Proficient knowledge of, or experience with, program coordination. Previous experience with Arizona health insurance is desirable.
Physical Demands:
1) Prolonged periods of sitting.
2) Occasional standing, squatting, reaching, and bending.
3) Ability to receive information through in-person and telephone conversations.
4) Manual dexterity for computer keyboard use.
5) Adequate vision for computer operation and paperwork completion.
6) Requires regular operation of a personal vehicle.