Warren Branch Manager

Arkansas is consistently among the states with the highest rates of food insecurity in the U.S., with 19.7% of Arkansans not knowing where their next meal is coming from. The Arkansas Foodbank is the state’s largest non-governmental provider of emergency food aid. The Foodbank provides high quality, safe, healthy food to a network of about 300 food pantries and other hunger relief agencies in 33 counties in central and south Arkansas. Of the 280,000 clients we serve; 33% are children under age 18 and 11% are seniors over age 60. We distribute enough food for 67,000 meals a day and 2.1 million visits a year.

We are currently seeking a Warren Branch Manager who under the direction of the Chief Operating Officer, develops and grows the Arkansas Foodbank's presence in specified counties in southern Arkansas through community outreach and advocacy, recruitment of new agencies (program design, implementation and oversight, logistics, and management), and enhancement of relationships with current agencies. This position oversees all operations at the branch office.

Position Summary:

The Warren Branch Manager will report to the Chief Operating Officer and have the following essential duties and responsibilities:

• Plan, coordinate, implement, and monitor appropriate activities within the warehouse in accordance with regulations, applicable laws, and Arkansas Foodbank policies and procedures.
• Perform and oversee warehouse inventory control of incoming and outgoing products. Ensure that monthly inventory and cycle counts are conducted and recorded.

• Ensure standards of all oversight agencies are adhered to and continually met, including:

  1. The overall maintenance, cleanliness, organization and operation of the warehouse and assigned areas.

  2. Vehicle logs are properly recorded and maintained

  3. Required cooler and freezer temperatures are checked, maintained, and recorded.

  4. Ensure the security of the building and inventory.

• Oversee and direct the activities of branch agency staff to ensure compliance including

1. Complete and up-to-date monitoring and membership documentation of all agency and partner programs in the specified area

2. Compete and up to-date record retention and reporting for all state and federal reimbursement programs.

• Manage delivery schedule and logistics associated with agency delivery
• Coordinate with Operations and implement required workshops and training sessions at the branch location and within the specified area
• Provide data for program and grant reports.
• Develop and maintain working relationships with community leaders, businesses, civic groups and other parts of the communities served via telephone, mail (including electronic mail), and in person.
• Work with local donors to solicit food and in kind donations for specified counties.
• In conjunction with the Development Department, coordinate public relations/ promotional activities related to raising general public awareness of hunger issues.
• Attain and maintain ServSafe certification.
• Position requires in-state travel. Must have a valid state driver’s license, a safe driving record, and proof of insurance.

Education and/or Experience:

• Bachelor’s Degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) in public service, human services, non-profit management or community development related field required.
• Associates degree or equivalent two-year college or technical school degree preferred, high school or general educational degree (G.E.D.) required.
• Four years of experience and/or training related to the job duties; preferably working for non-profit organization in an office setting.
• Proficiency with computer operations and software, including Microsoft Word, Outlook, Powerpoint, and Excel.

Knowledge, Skills, Abilities and Other Characteristics:

• Effective communication skills; comfortable delivering program content and representing the organization to internal and external audiences.
• Exemplify Arkansas Foodbank values and mission during community projects and at public, social, and business gatherings.
• Ability to conduct one's self in a calm and professional demeanor when dealing with the public and/or with difficult situations.
• Ability to lift and/or move 40 pounds.
• Ability to work irregular hours including nights and weekends.
• Ability to travel up to 25%.
• Ability to effectively manage a wide array of tasks, projects, and responsibilities.
• Strong attention to detail.
• Ability to be forklift certified.