What are the responsibilities and job description for the Leasing Manager position at ARLINGTON PROPERTIES INC?
Job Details
Description
Arlington Properties, a progressive and growing property management company headquartered in Birmingham, Alabama, is seeking a Leasing Manager. We pride ourselves on providing our residents with best-in-class service through impeccable property management and emphasis on resident relations. We are seeking a self-motivated, goal-oriented multifamily professional with proven success in multifamily leasing and marketing to join our team. This position requires oversight of Leasing Consultants; therefore, prior leasing and/or real estate sales experience is required, and prior supervisory experience is desirable. As the key liaison between management and our current and prospective residents, this individual must be personable, outgoing and service-oriented. Further, this individual must lead and motivate the leasing team to achieve occupancy goals and take accountability for the team’s performance results. Some weekend work will be required. If you are a results-driven professional who would enjoy this challenging role, we want to hear from you!
Job Summary
The leasing manager interacts directly with prospective and current residents to achieve maximum occupancy and NOI. Acting as the Company’s representative by conveying the benefits of the company, the leasing manager is responsible for the leasing process from introduction to the actual occupancy of the resident and maintains communication throughout the tenancy of the residency. This position also oversees the work of Leasing Consultants at the community including checking all leasing paperwork and approving applications and is responsible for the community’s renewal program.
Essential Responsibilities
- Motivates the leasing team and leads by example. Oversees the work of Leasing Consultants at the community, including monitoring traffic/guest cards, conversion ratios, checking lease file paperwork and approving applications as directed by the Community Manager.
- Works cooperatively with the community manager to effectively manage occupancy by monitoring current and future vacancies to proactively react to future occupancy trends.
- Responsible for the community’s renewal program, working with the Community Manager to implement and oversee resident retention and renewal processes.
- Develops positive rapport with current and prospective residents and leads the overall Resident Relations effort.
- Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc. Analyzes concerns associated with apartments that are slow to lease and offers recommendations to the Community Manager.
- Provides information about the apartments and the community to prospective residents and schedules visits to the community.
- Answers leads via telephone and internet, and greets visitors in person to determine whether the community meets the client’s qualifications.
- Effectively explains all community policies and lease terms to new and current residents. Actively participates in the leasing process, maintaining a satisfactory individual conversion ratio.
- Collects security deposits, rent and other funds associated with resident move-ins and tenancy.
- Supports overall marketing and advertising efforts; monitors community advertisements and evaluates effectiveness of marketing and advertising campaigns.
- Prepares competitive survey reports and analyzes multifamily real estate market trends in the area.
- Understands and complies with federal, state and local landlord-tenant and Fair Housing laws.
- Works with the Community Manager to ensure curb appeal and property appearance is acceptable; inspects amenities, common areas, and vacant apartments regularly to ensure that the are ready to show to prospective residents.
- Becomes active and fosters relationships within the local business community, particularly within the multifamily industry.
- Attends and assists in the coordination and organization of resident relations functions and events.
- Maintains open communication with the Maintenance Department, sharing changes to leased unit status, drafting service requests, and participating in unit turn scheduling as directed.
- Performs other tasks as assigned.
- Works effectively and efficiently under productivity deadlines; communicates professionally, respectfully, and courteously with supervisors, colleagues, vendors, and customers.
- Must be regular and predictable in attendance and available for weekend work.
About Us
Founded in 1969, Arlington Properties is a leading multifamily development, property management and construction firm. Though times change, we are steadfastly committed to operate every day by our motto: Integrity Uncompromised. It is the basis for how we define our company culture and it is as important to us today as it was in 1969.
Arlington is celebrating its 50th year in business and was recently recognized as one of Birmingham's Best Places to Work by the Birmingham Business Journal due to its strong culture and high level of employee engagement and satisfaction.
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