Junior Military Personnel Specialist (Personnel Assistant I), FT POLK DHR

Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911 Provides administrative support services to satisfy the overall operational objectives. This position is included in a Collective Bargaining Unit. Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner. Possesses skill-level 2 technical proficiency across a variety of military human resources (HR) functional areas. May serve as Team Leader for an MPD work center. Coordinates with supported unit administrative personnel, unit commanders, and other installation service providers. Conducts detailed briefings and counsels Soldiers and Family Members in groups or individually on detailed HR procedures. Performs as HR specialist within military HR work centers that may include Personnel Records, Information Systems and Automation Support, In & Out Processing, DEERS/Identification Card Management, Soldier Readiness Processing, Soldier Actions, Promotion Processing, Reassignment Processing, Casualty and Line of Duty Management, Administrative Services (including Official Mail and Distribution), Transition Processing, and Retirement Services. Demonstrates intermediate-level knowledge of related HQDA governing directives, HR personnel policies, and installation-level operating procedures. Researches records, policy, directives, regulations and/or other military historical documents to verify accuracy of records or determine benefits eligibility. Relies on experience and judgment to plan and accomplish goals. Exercises creativity and latitude in executing delivery of HR services. Collects workload and performance information using quality control metrics. Monitors customer satisfaction levels obtained via the Interactive Customer Evaluation (ICE) System. Conducts informal, verbal counseling as required and provides input to the Program Manager regarding employee duty performance. Employees may be assigned job duties in and reasonably related to their assigned position description. Other Job Requirements Responsibilities Requires 1-2 years of experience in U.S. military Human Resources. This position is covered under a Collective Bargaining Agreement (CBA) for compensation, benefits and other terms and conditions of employment. General Job Information Title Junior Military Personnel Specialist (Personnel Assistant I), FT POLK DHR Grade UN_FTP_PAI Work Experience - Required Military Work Experience - Preferred Education - Required High School Education - Preferred License and Certifications - Required Notary Public - Valid in State - Enterprise License and Certifications - Preferred This position is included in a bargaining unit. Pay rates are specified in the applicable Collective Bargaining Agreement. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.