About the Company
For over 35 years Array has been a leader in the retail display and in-store merchandising services industry; we work with top brands like Estée Lauder, Sephora, Ulta Beauty, and L’Oréal to name just a few. We bring brands to life by creating great retail experiences, which today, is more important than ever.
Every day we become a stronger global company. With over 1,500 global employees we continue to grow globally and strive to continuously improve how we serve customers and scale our business. We are building on more than three decades of strength, deep industry knowledge and design innovation to accelerate our position and growth.
As we continue to scale around the world, we are looking for critical thinkers who are data driven, have a strong work ethic and care about best practices and customer outcomes to help us carry out our vision. Joining us now is a chance to make a mark on our business and your career.
Who we need
Right now, we’re looking for a Project Manager to join our team. This is an opportunity to oversee and lead the design, production and delivery of retrofit/reclad kits for a Fortune 100 client. We need someone who is ready to take charge, be proactive, manage all the finer details and collaborate closely across multiple teams to ensure the highest quality product is ready to ship on time. We need a Project Manager who thrives in a fast-paced, custom manufacturing environment, takes pride in their work and is committed to meeting deadlines and delighting clients.
What’s in it for you
- Ownership. This is a chance to autonomously make decisions and solve problems as you manage numerous projects simultaneously varying in complexity and duration. This is an exciting opportunity to stay one step ahead of production and ensure the pace and quality is at its highest. It’s a chance to step up to the challenges of collaborating across every department in the organization, as you pivot to solve problems and instill a sense of urgency to complete every project on time.
- Career development. Array is at a pivotal point, gaining new clients and investing in people, systems and new technology to accelerate growth. As we build our teams, the opportunities include a deep and rewarding career.
- Impact. The world of retail is changing. The work we do and the products we build are critical to helping our clients engage with their buyers and create great experiences. As a Project Manager you will play a key role in delivering value and driving success for the company, its employees and our end customer.
As our new Project Manager, you will:
- Act as project lead. Oversee and/or manage ongoing projects, providing the project team with the support they need to remove obstacles, obtain data, meet deadlines and deliver an outstanding and successful product and customer experience, on time, every time.
- Plan and execute. You will lead the project management activities and team; ensuring the right resources, equipment and information are being shared and transferred. You will break projects down into doable actions, set timeframes and analyze risks and opportunities. You will ensure the project progresses on schedule and within the prescribed budget from concept to delivery.
- Collaborate across multiple teams. You will attend daily stand up meetings and operations meetings, as required. You will serve as a conduit of information to all parties including; clients, production, design and development, sales, logistics, project management, pre-production and finance.
- Client support. You will provide outstanding customer service through honesty and transparency and support the maintenance of effective client relations. You will work with vendors on various developments and deliverables.
- Issue resolution. You will confer with project personnel and various subject matter experts to obtain technical advice and resolve challenges in an efficient manner. Communicate and elevate client concerns in a timely manner. Ensure resolution of issues internally and with the client.
- Reporting. You will prepare work plans, accurate direction for production teams in the form of summary sheets and production packages, for each phase of the project. You will maintain accurate and up to date status reports and modify schedules or plans as required. You will prepare project reports for management, clients and others. You will update information on DataWeb and Industrios (Internal Project Management Software) in an accurate and timely manner.
- Communication. You will prepare status updates and verbally update the internal functional teams, Account Management and Departments Leaders with all communications to ensure target lines and expectations are being achieved and status communicated.
So, how do we know you are our new Project Manager? You have:
- The education. You have a bachelor’s degree in Business Administration, Industrial Design, Engineering, Construction Management or a related field. PMP Certification is preferred.
- The experience. You have project management experience and you understand how a product-manufacturing environment operates. You are meticulous and you have a commitment to delivering high-quality work products. You have the ability to conduct evaluations, assessments, and analysis of new projects.
- The drive. You can anticipate and troubleshoot challenges in production. You’ve never faced a deadline you can’t meet. You can manage client expectations and plan-out the detailed steps for solution development and implementation.
- The relationship building skills. You know how to foster and nurture trusting relationships. You are empathetic and deliver the needs of your clients.
- The communication skills. You are well spoken and can compose clear, concise business documents efficiently. You can effectively present information in one-on-one situations to customers, clients, and other employees in the organization.
- The technical skills. Project management, design, engineering and/or cost estimation expertise. You can read CAD drawings or have a willingness to learn to. You have excellent skills in Project Management tools and MS Office Suite.
- The flexibility. You are a team player ready to jump in whenever and wherever needed. You take a collaborative approach to your work and yet you thrive in an autonomous role. You have a valid passport and can travel if needed, when it is safe to do so.
Diversity and Equal Opportunity Employment
Array is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran’s status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.