What are the responsibilities and job description for the Server | Gin Bar position at ARRIVE by Palisociety?
SERVER AT GIN BAR | ARRIVE HOTEL AUSTIN
Gin Bar is a rooftop bar located at the Arrive Hotel on East 6th Street, focused on serving gin from around the globe. We are currently hiring driven, passionate industry professionals to join our team.
WHO WILL LOVE THIS POSITION?
- A hardworking and self-motivated individual who enjoys a fast paced work environment
- An individual who can rise to the daily challenges of providing exceptional customer service
WE OFFER:
- $500 Bonus after 90-days of employment!
- 401(k) retirement plan
- Medical, dental, vision and life insurance
- Employee discounts at our Hotels and Restaurants nationwide
- Paid Time Off and Sick Pay
- Holiday pay
- Professional development and career advancement opportunities
POSITION PROFILE:
The Server takes orders and delivers food and beverages to the guests. The Server ensures the quality of the food and the overall guest experience are both excellent.
ESSENTIAL FUNCTIONS
- Requires a flexible schedule for day and night
- Consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience
- Communicate in a professional manner with guests, coworkers and management
- Must be able to adapt to different personalities of guests and coworkers without losing focus
- Must have the ability to comprehensively understand the menu’s food and beverage items and communicate to guests effectively and accurately
- Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
- Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as cash registers, Micros System and hot beverage makers
- Must ensure a clean and organized workspace per side work guidelines issued by management.
- Follow uniform guideline
- Ability to understand and execute management’s instructions, read written company memorandums, and communicates when he or she needs more direction
- Other duties as assigned
FRONT DESK DUTIES:
- Respond to all guest requests by accurately assessing the guest needs while adding personal recommendations and touches to achieve maximum customer satisfaction.
- Point of contact for guests before, during, and after their stay.
- Ability to cross train between serving the guests at the restaurant and maintaining the front desk area.
REQUIREMENTS:
Skills/Knowledge Required:
- Provide legible communication and directions
- Compute basic arithmetic
Ability to:
- Perform job duties with attention to detail, speed and accuracy
- Prioritize, organize, and follow up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
