Sales and Marketing Coordinator

Do you want to make a direct impact on people’s lives? Do you have a passion for content, and excellent writing skills? Are you incredibly personable with excellent customer service skills? Do you have excellent time management skills and an eye for detail? If you answered yes to these questions, we encourage you to apply to this career opportunity and come join our team.

Arrow Lift is an organization that’s committed to serving both our customers and our employees with the highest level of integrity and professionalism. Our growing company specializes in selling, installing, and maintaining accessibility and lift systems.

As a Sales & Marketing Coordinator, you’ll work directly with our sales team to schedule appointments for potential clients, perform lead-intake by answering inbound phone calls and e-mail, and complete administrative tasks in our CRM software in support of existing Arrow Lift clients. You’ll be the first point of contact for new clients and provide them high-level information about our company and products.

You will also gain a deep understanding of our products and services, and write relevant, relatable content that appeals to our client base. You will contribute high-value blog content, emails, and social posts to various relevant platforms.

As a member of our team, you will have a meaningful impact on the success of our company while also having opportunities to assist individual customers each day.

Responsibilities
Daily Tasks

• Answer incoming calls from clients with confidence
• Provide high-level information about our products and services
• Document detailed customer data and communications in CRM (customer relationship management) database
• Schedule appointments and communicate with our Sales team members
• Use CRM to complete administrative tasks including updating and maintaining client accounts
• Send outbound mail and email to clients
• Draft, edit and finalize blog content for assigned topics related to our products and services
• Draft, edit and finalize email content for assigned topics related to potential and existing clients
• Design and draft social media posts
• Maintain a pleasant, professional, and courteous demeanor

General Duties

• Occasionally greeting and assisting customers entering our showroom
• Assisting team members as needed and executing any special projects
• Receiving packages from our suppliers, notifying the intended recipients, and occasionally shipping packages
• Other duties as assigned

Essential qualifications

• Outgoing and personable
• Passionate about helping people
• Self-motivated and independent problem solver
• Excellent attention to detail and follow-through
• Strong written communication skills
• Working knowledge of social platforms including: LinkedIn, Google MyBusiness, Facebook, Pinterest, and/or Instagram
• Comfortable speaking to, and interacting with, customers
• Exceptional phone skills with an ability to write and communicate messages clearly
• Teamwork-centered mindset
• Comfortable wearing multiple hats and changing gears between phone calls, emails, and other assigned tasks
• Willingness to learn, be coachable, and follow directions
• Comfortable using a computer: proficient in Microsoft Office and able to learn our internal customer relationship management software
• High School or equivalent diploma

Preferred qualifications

• Experience with content/blog writing, or strong written skills
• Experience with LinkedIn, Google MyBusiness, Facebook, Pinterest, and/or Instagram business accounts
• Prior experience as an administrative assistant, sales coordinator, or customer service representative
• Associate’s degree in Communications, Marketing or an adjacent field

Please include a short (300-500 word) writing sample with your application.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We have a clear company policy that follows the state government's recommendations and requirements.

Experience:

• Marketing: 1 year (Preferred)

Work Location: One location