Salesforce Business Analyst

Position: Salesforce Business Analyst Job Description: You will join our Da Vinci team which is focused on the implementation and customization of the new ERP and CRM systems – Microsoft Dynamics AX and Salesforce within the Arrow EMEA region. BTO Team consist of 21 supportive individuals spread across Poland, France, UK, Spain, and Morocco. Candidate will join BTO Sales team consisting of 6 individuals: 2 located in Poland, two in Spain and two in Morocco. What You Will Be Doing at Arrow? Interacting with internal and external stakeholders from different countries to enhance and develop our EMEA Ecosystem applications implementation Cooperating with business clients, evaluating their needs and requests from a technical and functional point of view Ensuring the quality and support of our business community as a subject matter expert Performing ongoing analysis of business requirements to optimize business processes, prioritizing the initiatives depending on business needs, reviewing and validating value-added of developed solutions for all stakeholders Gathering functional requirements and priorities from all EMEA business partners and delivering it to IT Developing and implementing best practices for efficient business support Acting as the single point of contact for the business community for business requirements, Managing the review and validation of functional specification documents Managing user acceptance tests of delivered solutions Monitoring the whole process and thinking of continuous improvement, analyzing reports and ROI measurements What Are We Looking For? Experience in a similar position with CRM/ERP implementations, (ideally 3-5 years), Practical knowledge in scope of business analysis area for IT solutions Experience with Salesforce Excellent written and spoken communication skills in English, Knowledge of tools: Microsoft Visio, Power Point What is in it For You? Permanent contract with 3 months’ probation period Interesting career development opportunities in a quickly growing environment Working with people across the world Private medical care program ABOUT US Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI Location: PL-Poland - Remote Time Type: Full time Job Category: Business Support