Arula Leader

Objective

Who Are We?

Arula is a brand built for women who are unafraid to be themselves. We are more than a retailer, we are a safe haven for women who have always been ignored or excluded. We believe size should never limit your fashion choices. You’re more than a number… You’re Xquisite, Amazing, Beautiful Captivating. In the end, it’s not about a pretty dress or a new pair of jeans… it’s about giving you the shopping experience you have always deserved. We see you… We hear you… We Support you.

Our Mission“Stand Out. For Good”. At Arula, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position OverviewTo make a difference in people’s lives, by bringing fashion, inspiration and mission together. To lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

Job Requirements

PEOPLE:

• Directs guest experience efforts that are consistent with Arula expectations; coaches associate on guest engagement to increase transactions and capture guest loyalty
• Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention, and motivation
• Create a family environment, while driving sales and anticipating guest needs
• Achieves excellent guest experience by role-modeling company experience expectations
• Adheres to Human Resource standards
• Assesses associate’s performance consistently and reviews and communicates performance proactively
• Provides timely feedback to associates, rewarding and recognizing achievement to drive retention
• Holds self and associates accountable for achievement of financial results and statistical standards
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Accepts feedback and fosters dialog around solutions
• Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Leads by managing through change and adversity
• Ability to function as a role model, ensuring that the guest remains the top priority
• Proven ability to respectfully challenge and motivate the team

PROCESS:

• Understands the Arula culture, and ensures compliance with all Arula values, practices and operational standards
• Controls workflow through successful planning and delegation
• Leads execution of task directives within designated timeframes
• Completes opening/closing procedures according to company standards
• Adheres to loss prevention practices and is aware of and reports potential incidents to protect company assets
• Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Maintains a safe work environment and reports any potential hazards
• Participates and assists in the preparation for the stores’ inventory
• Conducts store walk-throughs with team, communicating successes/opportunities in key store categories
• Communicates effectively with executive team
• Recommends ideas to improve standards and processes
• Understands and is accountable for control of income and expense categories as it relates to company’s Profit and Loss statements
• Demonstrates a desire and ability to be a responsible learner and utilize all company forms and programs
• Develops business strategy and maximizes opportunities to generate additional store volume
• Achieves quantifiable performance goals (net sales and payroll)
• Ability to control payroll expenses through effective and efficient scheduling and staffing
• Must be able to lift and carry heavy boxes (up to 30 lbs.)

PRESENTATION:

• Directs merchandise presentation, restocking, and recovery to maximize productivity
• Maintains the store’s organization, appearance, and cleanliness
• Understands and can clearly articulate the company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries
• Operates with the highest levels of personal integrity and business confidentiality
• Represents the brand by adhering to appropriate standards of dress and grooming
• Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
• Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals
• Maintains the store’s organization, appearance, and cleanliness

Qualifications

• 1 year Store Leader experience in the retail industry with proven results
• Bachelor’s Degree preferred