What are the responsibilities and job description for the Private Banking Advisor position at Arvest Bank?
Work Type: Full Time
Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.
Location: 621 Oak St, Conway, AR 72032
Exempt: Yes
Salary Grade: Grade 16
SUMMARY: The incumbent is responsible for effective generation of a full range of products and services used to achieve a comprehensive financial approach of meeting clients’ financial needs. The incumbent has a broad range of knowledge of various financial strategies such as: cash flow management, leverage, and wealth transfer before and after death. The incumbent has an assigned portfolio of clients and is expected to conduct a systematic contact approach to achieve high-level touches with private banking clients. The incumbent is to provide exemplary customer service and be consistently available to meet with clients as needed. Direct responsibilities include: managing a loan portfolio consisting of consumer and commercial[1] loans and deposits, managing loan portfolio risk and client relationships, assessing other financial products to serve the private banking client’s financial needs and fulfilling the delivery of the product or service to the client. Incumbent is expected to be actively involved in the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Analyze and develop wealth management strategies for private banking clients by aligning the client’s financial goals with Arvest’s products and services that will serve to meet the client’s needs.
- Serve as a single point of contact for all of a Private Banking client’s financial needs. This role has the responsibility of identifying and acquiring strategic business partners within Arvest who can assist in fulfilling financial needs.
- Develop quality prospects and Centers of Influence (COI’s), through internal and external referral sources, organization involvement, market research, target marketing specific industries or segments of the market.
- Demonstrate strategic internal partnerships by conducting join calls with other associates, including commercial and mortgage lenders, treasury management personnel, wealth management counterparts, and/or the Private Banking Manager.
- Analyze and develop loan presentations with complete credit analysis for commercial loans. Utilize sound underwriting practices to determine an appropriate decision for a commercial loan request. Assimilate required documentation to process consumer loans using the bank’s policies and procedures. Ensure completion of loan closing and disbursements for the client.
- Generate a continuous pipeline of new business utilizing the CFB4 process.
- Pursue continuing education related to the role of the Private Banker. Development of additional expertise in lending and asset management for wealth management financial planning is expected.
- Foster teamwork and private banking knowledge in all assigned branches to ensure a positive customer experience for qualified private banking clients.
- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
- Cross-sell other services of the bank.
- Support and uphold the Arvest Mission Statement.
- Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
- Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
- Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
- Foster and promote the proper bank image at all times.
- Maintain involvement in community affairs to foster and promote the proper bank image at all times.
SUPERVISORY RESPONSIBILITIES:
May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.
[1] Commercial credits are underwritten on the strength of the private client’s personal financial strength, i.e., personal financial statement, cash flow and assets.
Responsibilities:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Associates degree in accounting, finance or business or equivalent work experience is required.
- 4 years experience in financial services is required.
- Completion of CFB 4 training within 6 months.
- Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
- Bachelor’s degree preferred.
- Series 7, 66 and insurance license preferred.
- Exceptional consulting skills preferred: ability to probe, listen, clarify and present information to advance sales transactions, deepen relationships.
OTHER SKILLS AND ABILITIES:
- Must be able to arrive at work on time, work on site and have regular work attendance
- Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
- Must be able to provide cordial customer service regardless of customer personality, presence or communication style
- Must be able to perform several tasks at once
- Must be able to work in a stressful atmosphere
- Must be able to rotate job tasks
- Must be able to greet others cordially
- Must be able to coordinate multiple and changing priorities
- Must be able to verbally communicate with all other associates
- Must be able to operate telephone, scanner, copier and FAX machines
- Must be able to occasionally work outside of normal business hours.
- Must be able to move from department, division, or bank to department, division, or bank to attend meetings
- Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The incumbent must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
