What are the responsibilities and job description for the IT Technician position at Ascendo Resources?
Job Description
Entry Level!
- Computer technicians will be able to offer remote support and perform hands-on work at office or off site, ensuring software, hardware.
- . Technical skills needs will be dependent on high level of troubleshooting.
- Being able to run diagnostic software, handle software security updates ensuring computers are safe and secure for customer.
- Customer service and listening skills needed to understand a customer's problem so we can help them, even when they are frustrated.
- Problem-solving skills are paramount to diagnose hardware and software issues along with resolution
- Troubleshooting issues with resolution and repairs ·
- Tune-up and Virus removal ·
- Load operating system & New computer set-up ·
- Break Fix – remove and repair Power Supplies, RAM, Hard Drives, etc.
- Installation of software, printers and proprietary solutions ·
- Remote Support for customers computers.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Schedule:
- 8 hour shift
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