Scrum Master

Details

• Department: Ascension Studio
• Schedule: Full time 
• Location: Fully remote with potential for quarterly travel

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.

Responsibilities

What You Will Do:

As a Scrum Master within Ascension Studio, you will serve multiple Agile teams to support the creation of products that exceed our customer&rsquos expectations.  

Join a successful team of Scrum Masters and Operational leaders within Software Engineering. In this role, you will support delivery of our robust suite of cloud-native applications in the rapidly growing healthcare software industry.  In our Agile SAFe environment, you will apply your experience to support the discovery and delivery teams with a focus on operational excellence and continuous improvement.

At Ascension, your efforts will be making a significant contribution to the vital healthcare communities that we serve. 

Responsibilities:

• Serve as the Scrum Master for multiple teams who are creating cloud-native solutions on GCP and/or iOS, android or web based applications
• Facilitate Agile ceremonies such as daily standups, backlog grooming, sprint planning, sprint demos/retrospectives to support product development
• Collect and present Sprint, Change, Release and Incident metrics in various formats for different audiences
• For technical dependencies, lead large Scrum team, and cross-functional product teams, in assessing and resolving technical debt
• Strong ServiceNow production release experience
• Leveraging retrospectives, Sprint velocity and other data to create actionable plans for optimization or improvements 
• Serve as a mentor and coach on Agile theory, principles, and best practices 
• Remove impediments, obstacles and roadblocks in order to maintain the planned product releases
• Be a source of inspiration and foster a culture of collaboration and teamwork
• Maintain a safe environment, where everyone feels respected, empowered, and free to express their constructive thoughts and feelings. 
• Ensure quality assurance is collaboratively planned, fully defined with test resources and approved 
• Lead team in production release planning and prep, including vendor resources
• In collaboration with Product, Design and Engineering teams, lead PI Planning preparation
• Facilitate PI Planning and participate in ART events
• Monitor and collaborate vendor activities to ensure compliance with Sprint release expectations and team standards
• Maintain an attitude of commitment and exhibit responsibility for the needs of internal team, vendors and external customers
• Lead facilitation of Scrum teams in creation of Sprint boards, dashboard templates, best practices for collecting team metrics that empower growth (e.g., burndown, velocity)
• Facilitate Change Management production release and Incident Management support

Required Experience:

• B.A/B.S degree or equivalent experience
• Scrum Master,  advanced Scrum Master or SAFe certification 
• 5 years of experience playing the role of Scrum Master for 1-3 teams
• Agile mindset with strong knowledge of standard Agile, metrics, tools and processes
• Experience working with cross-functional teams that includes User Experience, Researchers, Product and Engineering across discovery and delivery backlogs
• Expertise with Atlassian JIRA/Confluence managing backlogs and sprint boards, creating meaningful dashboards, collecting metrics
• Experience scaling Agile across multiple teams and groups
• Servant leadership and strong collaboration skills
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others 

• Openness to new ideas and an unceasing desire to learn new things
• Outstanding interpersonal skills, a positive mindset, and a collaborative spirit are an absolute must 
• Experience with collaborative tools such as Mural, Miro, etc.
• Strong verbal and written communication skills

Requirements

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Work Experience:

• 1 year of experience required.
• 4 years of experience preferred.
• 2 years of leadership or management experience preferred.

Additional Preferences

Desired Experience: 

• Experience as a Scrum Master on a team developing cloud-native, scalable, and highly available distributed systems  
• Understanding of professional software best practices for the full SDLC including coding standards, code reviews, source control, build processes, testing, and operations

• Experience with SAFe PI Planning and other ART events (e.g., SoS, PI System Demos, etc.) 
• Advanced Scrum Master or Agile Certification desired (ACSM, CSP, PMI-ACP, etc.)
• Strong experience with Quarterly (PI) Planning 
• Expert level experience in Mural, Miro or other PI Planning tools in a SAFe environmentServiceNow experience is a nice to have
• Product Manager, Design or Software Development experiences a nice to have
• Advanced degree is a nice to have

Characteristics We Seek:

• Be curious about technology, agility and operations.  Our Software Engineering team is constantly changing and evolving.   At Ascension, we embrace change and are curious to learn how the latest technology, tools and agility can be used to improve the lives of patients and our clinicians

• Shields the team.  From external interference to enable optimal functionality and productivity.  Anticipates and addresses potential or actual impediments to team delivery (cultural barriers, logistic challenges)

• Learn and grow professionally.  We strive for continuous improvement of our Ascension Studio organization and our team members do the same.  This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities

• Seek feedback.   Feedback is important to us.  We use it as a guide for our own development, and we build our software with feedback built into the process.  It is incorporated into our Scrum ceremonies, including retrospectives to help us learn and grow

• Demonstrate positivity.   Our organization's focus is all about solving problems, and most of these problems are challenging.  We try not to let that get in our way of thinking positive -- instead it's what motivates us to reach higher

• Work with your team.   We understand that our best work comes from working together.  Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.

• Live Ascension&rsquos core values.  The Ascension core values are the standard that we hold ourselves to and a source of pride for us.  We live by them.  Our core values include:  service of the poor reverence integrity wisdom creativity and dedication

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Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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