Retail Sales Lead

Job Description

Our Lead Sales Associates find satisfaction in assisting customers with their interior design needs, offering world-class customer service with low-pressure, honest, and enjoyable shopping experiences. If you are ambitious with an entrepreneurial spirit, then this fast-paced, high-energy environment is the right fit for you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Greet and engage customers with a smile uncovering their home furnishing needs and helping them make their design vision become a reality by providing world-class customer service and offering customers an unforgettable shopping experience

· Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills

· Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale

· Generating sales through a low-pressure consultative approach.

· Assist with pricing, tagging, promotions, and organization of the sales floor

· Generate self-traffic through cold calls, contact lists, and unset invoices.

· Open/close the store location as needed.

· Provide daily communication regarding store business.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Previous sales experience in a retail commission-based sales environment is a plus, but not required

· Flexibility to work a 5-day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either/or for Part-Time), and most holidays

· Basic computer skills and the ability to calculate figures (discounts, interest, commission, percentages, area, etc.)

· Being bilingual is a plus!!

· Ability to network and build relationships with customers

EDUCATION and/or EXPERIENCE

· High School Diploma or GED

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer