Operations Manager

Aspen Dental
Pineville, NC Full Time
POSTED ON 5/23/2024 CLOSED ON 6/1/2024

What are the responsibilities and job description for the Operations Manager position at Aspen Dental?

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.


Job Type: Full-Time


Salary: $50,000 - $55,000 / hour


At Aspen Dental, we put You First. We offer:



  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuing Education (CE) through TAG U


How You’ll Make a Difference:



As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.



  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Hire, develop, manage and retain the office staff
  • Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
  • Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
  • Additional tasks as required
  • Preferred Qualifications
  • Minimum of one year of managing a team of direct reports
  • Experience in sales or sales management a plus
  • High school diploma or equivalent; college degree is preferred
  • A people centric leader who motivates and inspires others
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data




Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Salary : $50,000 - $55,000

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