What are the responsibilities and job description for the Admin Assistant position at Associa?
The Administrative Assistant will assist Community Managers with administrative duties related to managing a community association and perform general administrative office tasks, occasionally attend board and committee meetings, respond and track written correspondence, emails and phone calls, process community mailings, data entry, and general clerical duties related to the community.
- The Administrative Assistant will coordinate the set-up and materials for Annual Meetings using detailed checklists.
- Prepare and distribute correspondence, newsletters, meeting minutes, postcards, meeting notices, and Board Member materials.
- Proofread for accuracy, grammar, spelling and punctuation in preparation for printing.
- Data entry for compliance and architectural letters, coordinate their distribution and tracking.
- Answer calls from homeowners, provide information, answer questions, and resolve problems.
- Timely response to customer inquiries via telephone, mail, fax and e-mail.
- Submit work orders to vendors and follow-up on problem resolution.
- Work directly with board and committee members as delegated in a timely and professional manner.
Must be customer service focused, have a strong work ethic, excellent interpersonal and communication skills, have solid computer skills with proficiency with MS Office products, and can effectively prioritize and achieve results while handling multiple issues and projects.
