What are the responsibilities and job description for the Residence Club Associate position at ASSOCIA?
Residence Club Associates are the point persons for the Community. Individuals in this position serve as concierge and front desk administrative assistance to Community members and Management staff alike and are expected to become familiar with the Community and have working knowledge during their tenure of Community operations, policies, and procedures. This position is a part-time position for evenings, weekends, and holidays with opportunity for upwards of 30 hours during peak pool season. This position reports directly to the General Manager.
Duties include but, are not limited to:
- Providing excellent customer service
- Completing check in and out for residents and guests
- Booking amenity space events
- Light cleaning as needed before or after resident events and as needed to keep office space in good condition.
- Answering and routing incoming phone calls and emails
- Processing facility and rental applications
- Processing check payments
- Inspecting dog park and playground to ensure cleanliness—reporting issues to Management
- Moving tables, chairs, basketball hoops, tennis nets, and other items as needed.
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