Associate Account Manager Program
At Lockton, it’s not just about finding a good job—it’s about building a great career. The opportunities are endless, you can easily move up based on your continued improvement, skills, and self-motivation. Lockton provides you the space, time, and tools to gain all the necessary skills to grow within each role and build key leadership exposure at each step in your career.
This two-year training program is designed for recent college graduates and combines formal training with hands-on client experience. We provide a competitive starting salary, developmental training opportunities, classroom learning experiences, and a series of activity requirements. Our training program provides exposure to marketing, servicing, and renewal of Commercial Insurance accounts in the People Solutions or Risk Management practice.
The Associate Account Manager training programs will begin in January and June of 2023. Each individual will have the opportunity to become an Account Manager upon successful completion of the program.
What is Lockton?
Lockton is a global professional services firm with more than 8,000 Associates who advise clients on protecting their people, property, and reputations. Lockton has grown to become the world’s largest privately held, independent insurance broker by helping clients achieve their business objectives.
A few reasons our associates love working at Lockton include:
- Opportunities for growth and advancement, including paid training and professional development
- 12-week paid parental leave
- An emphasis on community involvement and giving back
- Frequent athletic and wellness events
- Incredibly generous rewards: US associates receive a Rolex for their 10-year anniversary!
- We are uncommonly and perpetually independent
Responsibilities
- Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions
- Researches an issues’ root cause, implements, and resolves policy-related issues
- Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
- Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
- Engages in limited client strategy meetings to manage insured expectations for upcoming term
- Gathers and compiles exposure information from the Client, including compiling loss-run schedules and SOV’s
- Participates in negotiations with carriers for new and renewal quotes with oversight
- Collaborates with senior staff in selecting new markets for submission and requesting quotes
- Helps review new business opportunity information and provides related recommendations to Unit Manager/Account Executive/Producer
- Establishes and maintains relationships and interfaces with clients, carriers, and other vendors
- Reviews quotes, binders, and endorsements and makes requests for changes as needed
- Receives policy, then updates and completes policy check to ensure completeness
- Updates specifications, application, and summary information to reflect changes during the year
- Informs Client of any and all changes that may affect insurance premiums or coverage
- Inputs Client information into data management system, ensuring accuracy and completeness
- Generates materials for Client presentations and meetings
- Creates and sends compliance communications as needed
- Performs other responsibilities and duties as needed
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Qualifications
- Bachelor's degree with a minimum of 3.3 GPA
- Strong knowledge of Microsoft Office Suite (Outlook and Excel)
- Strong verbal and interpersonal communication skills required
- Ability to complete continuing education requirements as well as CPCU & ARM
- Ability to attend company, department, and team meetings as required, including industry training sessions
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
- Ability to efficiently organize work and manage time in order to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States