Float Assessor Lead - MSW/RN/LPN

Float Assessor Lead- MSW/RN/LPN

Evenings/Weekends

• Identifies potential patients, performing on site level of care assessment for admission to Assurance Health.
• The admission assessment and admission process is to be completed in a timely manner.
• Coordinates the patient admission, following established processes, which include, but not limited to: completion of all consent paperwork, ambulance transport scheduling, admission call/email notification, handbook distribution, and all other assigned admission process duties. Duties and process are subject to change with any/all process improvement implementation.
• Educates patients, family members or significant others, referral sources, hospital personnel, external payers, external case managers, and others as requested/required, as to the hospitals program and facilities.
• Demonstrates positive communication between customers, co-workers, and supervisors at all times.
• Maintains high ethical standards.
• Prepares and submits activity reports/logs at the direction of the Admissions Manager or Regional Director of Business Development.
• Attends meetings as requested/required.
• Develops rapport with referral sources, clients, and their family members.
• Promotes good public relations with patients, healthcare providers, and other involved people.
• Exhibits the utmost professional behavior at all times, as a facility representative.
• Takes call as assigned.
• Understanding that this position requires constant communication with the team, employee is available by phone at all times during on-call hours. Promptly responds to calls/texts.
• Displays concern and initiative. Is resourceful and calm in emergencies/crisis situations.
• Cooperates and maintains good rapport with nursing staff, medical staff, other departments, and visitors, as well as outside referral sources, hospitals and physicians.
• Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital policies and processes that apply to assigned duties.
• Complies with hospital expectations regarding ethical behavior and standards of conduct.
• Maintains a professional approach with confidentiality. Assures protection and privacy of health information attained through written, electronic or oral disclosures. Understands that transportation of protected health information is necessary at times, and will follow established guidelines for protection and destruction of such information.
• Complies with federal and hospital requirements in the areas of protected health information and patient privacy.
• Relays pertinent feedback, positive or negative, to Admissions Manager for strategic resolution (if applicable).