What are the responsibilities and job description for the Regional Account Manager position at Assurant?
Regional Account Manager
Overview of Position
The Regional Account Manager ("RAM") is responsible to achieve the productivity, financial performance, client service and relationship objectives for the RAM's assigned multi-family housing regional communities in support of Assurant's resident insurance and performance bond security deposit alternative products. This requires the RAM to execute specific business development strategies, meet company quality standards, conduct both in person and online implementation & refresher training of on-site staffs and provide general motivational and promotional support for their associated client regional and/or mid-level field managers and communities. The Regional Account Manager ("RAM") is responsible to achieve the productivity, financial performance, client service and relationship objectives for the RAM's assigned multi-family housing regional communities in support of Assurant's resident insurance and performance bond security deposit alternative products. This requires the RAM to execute specific business development strategies, meet company quality standards, conduct both in person and online implementation & refresher training of on-site staffs and provide general motivational and promotional support for their associated client regional and/or mid-level field managers and communities.
What makes us different?
- We offer a competitive base salary performance bonus
What will be my duties and responsibilities in this job?
- Conduct new client implementation and refresher training of client's multi-family housing property managers and leasing agents.
- Demonstrate knowledge of the processes, procedures, features, benefits, and the client and resident value proposition of the Assurant program(s) and the usage of any integrated delivery provider service.
- Set up and manage the implementation of new performance bond clients. Promote and support the expansion of participating communities with the regional and/or mid-level managers.
- Monitor results, contact and review with the regional managers of underperforming communities and share the findings with the Sales Consultants, Account Executives and other Business Unit Managers to formulate recommended actions for client management. Identify and assist in resolution of customer and client service and quality issues.
What are the requirements needed for this position?
- Bachelor's degree or equivalent experience.
- Three years of progressive experience with a track record of accomplishment within the multi-family housing industry or client management within the property and casualty insurance industry.
- Advanced knowledge of sales and training techniques, client relationship building, client service, account development, and multimedia presentations.
What are the working conditions and physical requirements of this job?
This is a remote position
How much should I expect to travel?
50% travel will be required
