What are the responsibilities and job description for the Dispatcher position at Assured Comfort, Heating, Air, Plumbing?
Description
Are you ready to Be Part of Something BIGGER?
Assured Comfort is looking for a dynamic Dispatcher to join a thriving business that believes in work-life balance and cares about YOU!
The Dispatcher creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch customer experience. We are looking for upbeat, empathetic sales-minded appointment setters who have a strong desire to ensure excellent customer experiences and be part of a winning team!
The Job
- Receives emergency and non-emergency calls from prospective or existing customers
- Prioritizes calls according to urgency and importance
- Answers all service calls and book the calls in order of urgency
- Makes follow-up calls to customers to determine quality of service
Requirements
The Requirements
- Great Attitude
- Customer Service Oriented
- Excellent time management and organization skills
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Adaptable, flexible, and innovative team player
- Proven experience as a dispatcher or other relevant position
- Minimum of 1-2 Years of experience in a fast-paced business office setting with experience using Microsoft Office
- Fluent with Microsoft Word, Excel and PowerPoint
- Experience using Microsoft Dynamics is highly preferred
The Benefits
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Paid Holidays
- Comprehensive Medical, Dental and Vision Benefits
- Company Matched 401k
Be part of something new and exciting. Join an integrity driven, family-oriented team. Take a leap towards something BIGGER!
Apply Now!