Field Service Representative - SIGINT

Assured Information Security, Inc
Offutt AFB, NE Full Time
POSTED ON 3/15/2022 CLOSED ON 6/5/2023

Job Posting for Field Service Representative - SIGINT at Assured Information Security, Inc

Support the maintenance and health of the operational Stargate system, including Kubernetes cluster administration and monitoring. Work with AIS Corp IT, customer counterparts at the 55th Wing, and the broader RC-135 domain to maintain the status of program-related infrastructure.

Roles & Responsibilities:

  • Responsible for the operational maintenance, support, and upgrades for operating systems and servers
  • Under general supervision, performs software installations and upgrades to operating systems and layered software packages
  • Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures
  • Monitors and tunes the system to achieve optimum performance levels.
  • Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Implements and promotes standard operating procedures.
  • Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Maintains network infrastructure and compliance, including all hardware and software
  • Responsible for RHEL and Windows Server 2012 updates, patching and daily monitoring of each of the NSANet servers
  • Responsible for daily monitoring of the Elastic Search cluster on NSANet
  • Responsible for Kubernetes cluster administration and monitoring
  • Administer account/access per policies set by Offutt ISSM
  • Support routinely loading mission collection data from various platforms
  • Mission Data Loading & Data Flow monitoring
  • Assist Windows & Linux users with Java configuration and troubleshooting
  • Primary Technical POC for operational System Security Plan (SSP)
  • Responsible for SSP maintenance and coordination with ISSO/ISSM
  • Technical and general support for system users

Required Education & Skills:

  • Bachelor’s Degree in computer science, a related field of study, or relevant experience.
  • 8 years experience supporting SIGINT mission collection, processing & analytics, preferably by virtue of former military experience
  • 2 years of Administration experience with relevant systems
  • 2 years RHEL 7.0/8.0 and MS Windows 10 Administration
  • DoD IAT Level I certification (e.g. Security )
  • 2 years Bash Scripting
  • 2 years of Network architecture and IT infrastructure configuration knowledge to include switches, cabling, and cable termination
  • Experience with containerization technologies (eg, Docker, Kubernetes, Helm)
  • Experience with distributed storage (eg, GlusterFS, Ceph)
  • Experience with server configuration management tools (eg, Ansible, Saltstack)
  • Elastic Search Cluster Administration
  • Active TS/SCI with CI Poly

Preferred Skills:

  • Active Certification Compliant with DoD8570 IAT Level II or higher (i.e., CompTIA Security CE)
  • Experience scripting and shell experience
  • Experience working within 55WG/RC135 domain/environment

EOE/AA Disability/Veteran

AIS is a federal contractor and must comply with federal contractor guidelines. In accordance with the Safer Federal Workplace Task Force COVID-19 Safety Protocol for Federal Contractors Guidance and Executive Order 14042, AIS requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Individuals are considered “fully vaccinated” two weeks after they have received the second dose in a two-dose series, or two weeks after they have received a single-dose vaccine.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Salary.com Estimation for Field Service Representative - SIGINT in Offutt AFB, NE
$81,858 to $102,663
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