What are the responsibilities and job description for the Customer Service Professional - Part Time position at Astin Aviation?
Do you enjoy working with people? Do you have great customer service skills or have a passion for aircraft? Are you a student looking for job to complement your schedule, or are you simply looking for opportunities in aviation? Then look no further! Start your career today with Astin Aviation!
Customer service is our highest priority. The Customer Service Representative (CSR) is the key contact and internal representative of our company to our customers. This position is the lead in providing five star service to our clientele of corporate travelers, pilots, private plane owners, business partners, and the aviation community. This individual must meet and aim to exceed customer needs and expectations to achieve world-class levels of customer service.
Part time on Tuesday and Thursday along with weekends is currently available. Please enclose a cover letter with your availability.
Key Duties and Responsibilities:
• Facilitate the arrival, parking, fueling, loading, and departure of aircraft
• Assist customers with requested services such as hangar space, hotel accommodations, car rental, catering, etc.
• Process fuel transactions and customer purchases
• Contact customers to respond to inquiries
Requirements:
• Excellent customer service, organization, and communication skills
• Flexibility with your schedule is a must
• Basic computer and keyboarding skills
• Telephone etiquette
Ideal candidate to possess the following work style:
• Desire to be part of a team
• Professional in appearance and mannerisms
• Able to develop a friendly rapport
• A sincere desire to assist customers
• Pleasant with others on the job and displaying a friendly attitude
• Reliable, responsible, and dependable
• Ability to handle conflict
• High level of attention to detail
• A willingness to take on responsibilities and challenges
• Proactive to others' needs
How to Apply
Please apply online at www.astinaviation.com.
Astin Aviation is an Equal Opportunity Employer/M/F/Vet/Disabled.
Salary : $26,500 - $33,500